Full time Cycling Sport Advisor (Sales Assistant)

DECATHLON Belgium NV; Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

Decathlon UK is seeking a Sales Assistant who combines a passion for sport with a customer-first mindset. You’ll deliver expert product advice, support omnichannel shopping, and help customers find the right gear whether in store or online.

As part of a close-knit shop floor team, you’ll help with stock, pricing, and merchandising while staying flexible for busy periods such as weekends and holidays.

Qualifications

• Customer-focused selling across in-store and online channels.
• Support stock levels and merchandising to help customers find products.
• Work well in a team and independently during busy periods.

Responsibilities

• Customer Service - provide expert product advice and assist customers in-store and online.
• Merchandising - manage stock levels, pricing and display to ensure easy product discovery.
• Team Player - collaborate with shop floor and work independently during peak times.

Skills

Customer service

Merchandising

Teamwork

Communication

Problem solving

Job description

International. Sports enthusiasts. Collaborative team members. Stronger together through our driving force to move people through the wonders of sports.

At Decathlon UK, we offer Careers That Let You Play. As part of the DECATHLON Group, one of the world's largest sports retailers headquartered in France, we specialise in creating sports products and distributing them through online and physical stores across 56 countries with over 1,700 locations. With over 40+ stores in the UK, our mission is to be the spirited cheerleaders of sports and healthier living in the nation!

Your Responsibilities:

• Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in store or online!
• Merchandising - Whether full time or part time, every Sales Assistant is encouraged to take responsibility to autonomously manage stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sporting practice.
• Team Player - You will be part of a shop floor team of like-minded Sales Assistants, practicing sport and celebrating victories together, so it’s important that you are able to work well within a team environment as well as independently.

Sound good so far? If so, here's the type of person we're looking for…

Who Are You?

• Someone looking to combine a passion for sport with work.
• A people person who is prepared to go the extra mile.
• Someone looking for a retail career with a difference
• Problem solver with excellent communication skills.
• Able to play as part of the team during the busiest times (weekends and holidays).