Sports Bar Food & Beverage Assistant

Aldwark Manor Estate; York; On-site; GBP 20,000 - 30,000; Full time

Job summary

An independent luxury hotel nestled in the picturesque Yorkshire countryside is seeking a Bunkers F&B Assistant to join their dynamic team. This role offers a unique opportunity to provide exceptional guest experiences while working in a vibrant environment. The ideal candidate will possess strong food service and customer service skills, ensuring compliance with hygiene standards and brand expectations. With flexible hours and a variety of responsibilities, this position is perfect for those looking to grow in the hospitality industry. Join a team that values excellence and offers progression opportunities in a stunning setting.

Benefits

Apprenticeship and development opportunities

Gym and leisure use

Share of gratuities

Hospitality Rewards platform

Employee Assistance Program

Free meal on duty

Refer a friend bonus

Free golf for yourself and discounted for friends and family

Uniform provided

20% Food and Beverage Discount

Qualifications

• Experience in a Restaurant or Bar is essential for this role.
• Strong communication skills and passion for guest service are required.

Responsibilities

• Deliver excellent guest experiences in line with service standards.
• Manage guest queries and complaints efficiently.
• Assist in achieving financial targets and compliance with standards.

Skills

Food service skills

Customer service skills

Communication skills

Knowledge of food preparation

Teamwork

Education

Experience in Restaurant or Bar

Job description

Job Title

Position (job title): Bunkers F&B Assistant

Reports to: Bunkers Supervisor / Assistant F&B Manager (Bunkers)

Location: Aldwark Manor Estate, Aldwark, Nr. Alne, York, YO61 1UF

Hours of work: Flexible Hours

Benefits:

• Apprenticeship and other development opportunities
• Gym and leisure use
• Share of gratuities
• Hospitality Rewards platform
• Employee Assistance Program
• Free meal on duty
• Refer a friend bonus
• Free golf for yourself and discounted for friends and family
• Uniform provided
• Food and Beverage Discount when dining at Hotel and owned pubs of 20%

Aldwark Manor Estate is a privately owned Hotel with Golf nestled in a picturesque village between York and Harrogate. Set in 185 acres of beautiful countryside, this luxury Hotel provides a complete escape for both business and leisure guests and is a popular venue for weddings as well.

Over the last few years, the Hotel has undergone major renovations in the bedrooms, restaurant, residents lounge, sports bar and all public areas with further plans to redevelop and expand throughout 2025 increasing the number of Bedrooms self-contained Golf facilities, as well as an opulent new Spa with state-of-the-art facilities.

Our values: “Never be ordinary” in our product, quality or people with the aim of being “Always Aldwark” in meeting our guest’s and team expectations.

Main duties and purpose of the role:

As Bunkers F&B assistant you are responsible for helping your department to deliver an excellent Guest and Team Member experience in accordance with the Aldwark Manor Estate Service Standards. The working times will be between 7am and Midnight working 5 days per week, including evenings, weekends, and bank holidays.

F&B Assistants need food service and waiting skills, alongside excellent customer service skills and the ability to communicate well with guests. F&B Assistants also need excellent knowledge of food preparation and hygiene standards as well as the ability to work well as part of a team. A successful F&B Assistant candidate will have various prerequisite skills and qualifications that typically include:

• Experience of working in a Restaurant or Bar and/or Retail environment
• Ability to work in different areas of Food and Beverage including Breakfast, Bar, Restaurant, Conference and Events
• Excellent communication skills with a passion for guest service
• The ability to complete all tasks given in a timely and efficient manner
• Ensure compliance with brand standards
• Manage guest queries and complaints in a timely and efficient manner
• Carry out duties correctly to help assist Bunkers Manager with achieving financial targets
• Carry out cleaning duties as assigned to you with an awareness of Safety and Security policies and procedures, ensuring relevant records are completed daily
• Ensure wastage and breakages are recorded correctly and assist with ordering of stock as required
• Ensure the Golf Shop runs effectively in the absence of the Golf Shop Assistant or Head Of Golf

Complete company training modules as required to ensure compliance with relevant Health & Safety policies and procedures.

The above is a non-exhaustive list of duties and you are expected to undertake any other duties as requested by your Manager. The Company reserves the right to amend your job description in line with the changing demands of the business.

About Us:

The Aldwark Manor Estate has been synonymous with luxury since it was established in 1978.

Elegant grounds, sensual design, elemental dining and grandeur at every turn, within 185 acres of countryside all contribute to its allure.

The Aldwark Manor Estate is an independent, indulgent luxury hotel in the Yorkshire countryside and provides the setting for unforgettable experiences.

We are continuously looking for exceptional individuals to join our team. If you are seeking a hospitality job with progression opportunities, then we are for you. There are live-in opportunities for the right candidates.

We are an equal opportunities employer committed to diversity, equity and inclusion. A copy of our DEI policy is available on request.