Food & Beverage Assistant (Evening hours) 15-20hrs per week

Dalata Hotel Group plc; Leeds; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a forward-thinking company as a Food & Beverage Assistant, where you'll receive training through the Dalata Academy to enhance your skills. This role offers a chance to grow within a friendly team, providing exceptional service to guests in a vibrant environment. With a focus on internal promotions, you'll have opportunities to advance your career while enjoying great benefits like employee meals, discounts, and development programs. Be part of a dynamic team that values hospitality and personal growth, ensuring every guest has a memorable experience.

Benefits

Free employee meals on duty

50% Off F&B in all properties

Employee rate on rooms

30% off Friends & Family rate

Extra AL day for every year worked

Employee Assistance Programme

Cycle to Work Scheme

Pension access

Development opportunities

Staff appreciation initiatives

Qualifications

• Previous experience in food and beverage service is essential.
• Fluency in English and excellent communication skills required.

Responsibilities

• Greet and serve guests, maintaining a professional demeanor.
• Upsell food and beverages to maximize sales revenue.
• Perform general cleaning of bar and restaurant areas.

Skills

Customer Service

Food and Beverage Knowledge

Communication Skills

Upselling Techniques

Flexibility

Education

High School Diploma

Tools

Micros Systems

Job description

Food & Beverage Assistant

You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow.

At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team!

Reporting to the Food & Beverage Manager and the Operations Manager, the Food and Beverage Assistant will provide friendly and efficient service to hotel guests.

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata-owned hotels
• 30% off the Friends & Family rate
• Extra AL day for every year worked (up to 5 days)
• Employee Assistance Programme
• Cycle to Work Scheme/Transport Schemes
• SAYE (Save As You Earn Scheme)
• Pension access (ask your HR Manager for local pension information)
• Development opportunities through our Dalata Academy to support your career journey
• Staff appreciation initiatives, fun team-building activities, and regular charity events

Your Job

• Greet and serve regular guests by name whenever possible
• Have a good working knowledge of food and wine; be able to make recommendations
• Maintain a friendly, courteous, and professional demeanor at all times
• Upsell and maximize sales revenue whenever possible
• Perform general cleaning of bar and restaurant areas
• Serve food and beverages to guests

What You’ll Need

• Previous experience is essential
• Flexibility in working hours, including mornings, evenings, and weekends
• Experience in a high-volume/fast-paced environment
• Fluent English and excellent communication skills
• Experience with Micros systems is preferable
• Experience in a hotel setting is preferable

About Us

Dalata Hotel Group brings the heart of hospitality to every hotel we own and operate. Our growth and expansion plans aim to spread our unique approach to caring for guests worldwide, enhancing experiences for more people. Currently, our hotels are located in Ireland, the UK, Germany, and the Netherlands, with plans to expand further into key UK cities, Dublin, and Continental Europe.

Helping our people grow and develop their careers is a top priority. We offer many exciting internal development programs designed to provide our employees with the learning opportunities needed to advance their careers.

Dalata Hotel Group Plc is an inclusive employer. We actively encourage applications from people of all backgrounds and abilities. If you require accommodations during the application process, please indicate this when applying.