Sports Advisor

Intersport Elverys; Dartford; On-site; GBP 18,000 - 22,000; Part time

Job summary

Intersport Elverys is seeking a passionate Sports Advisor to deliver exceptional customer service in a fun retail environment. The role involves engaging with customers, maintaining store standards, and contributing to sustainability goals. If you have a friendly personality and enjoy sports, this is the job for you!

Benefits

Generous in-store discount

Brand Training Events

Learning & Development

Service Awards

Employee Assistance Programme

Company Maternity/Paternity & Sick Pay Scheme

Employee Referral Programme

Partnership/Marriage & New Baby Gifts

Qualifications

• Experience in a customer service role with face-to-face customer contact is highly desirable.
• A warm, friendly and engaging personality is essential.

Responsibilities

• Ensure every customer gets a personal and positive service experience.
• Engage with customers to offer the best products and optimise sales.
• Operate till and handle financial transactions.

Skills

Customer Service

Communication

Initiative

Job description

Thurles, Co. Tipperary, Ireland

Part Time

Apply for position now

We are so passionate about sport we have made it our business! We have created a retail experience that is fun, thanks to our incredible team. There are lots of reasons to work for Intersport Elverys, but really, it is our employees that make us great. If you are a sports enthusiast or enjoy a fun working environment, then Intersport Elverys is the place for you.

At Intersport Elverys we pride ourselves on our excellent customer service as much as we celebrate our passion for sport. That’s why our engaging Sports Advisors offer a friendly and helpful approach that makes Elverys so popular.

CANDIDATES MUST BE FULLY FLEXIBLE & AVAILABLE TO WORK MONDAY TO SUNDAY AS PART OF A MID-WEEK, EVENING AND WEEKEND ROSTER.

Job Scope

The Sports Advisor is the face of our company to our customers. Sports Advisors are required to generate and close sales by ensuring a great experience in-store for our customers.

Key Responsibilities

• Ensure every customer to our stores gets a personal and positive service experience.
• Have a full knowledge of our product catalogue (www.elverys.ie) and current promotions.
• Engage with and profile our customers to offer the best products for our customer’s needs and optimise sales.
• Play an active and participative role in helping to ensure our sustainability goals are achieved, with all policies and initiatives implemented.
• Use all the tools we have in the store including Assisted Selling, footwear measuring service, Footbalance, Gait Analysis, e-receipts, radio systems etc.
• Ensure that the store & support areas are clean, tidy and easy to navigate.
• Replenish stock and maintain shelves, rails, fixtures and displays to a high standard with our fantastic products and specialist brands.
• Assist with deliveries and stock handling.
• Be security conscious within the store and stock rooms – monitor potential shoplifters and follow security guidelines to deter theft and protect stock.
• Take responsibility for personal development and actively seek opportunities for improvement.
• Operate till and handle financial transactions. Deliver a great last impression to our customers.
• Carry out other duties as and when required.
  
  

Qualifications, Skills And Experience

• A warm, friendly and engaging personality is essential.
• Experience in a customer service role with face-to-face customer contact is highly desirable.
• Experience in a retail environment with a quality brand is desirable but not essential.
• Great communication skills – outgoing, energetic, and focused on delivering a great customer experience
• Initiative to undertake additional tasks as required
  
  

Additional Benefits include;

• Generous in-store discount
• Brand Training Events with our partners including Nike, Brooks & Asic's
• Learning & Development (Online training platform, Emerging Manager programme, Education Assistance, Study & Exam Leave)
• Service Awards
• Employee Assistance Programme
• Company Maternity/Paternity & Sick Pay Scheme
• Employee Referral Programme
• Partnership/Marriage & New Baby Gifts
  
  

Note: This job description is not a static document and doesn’t propose to cover every aspect of this role. Duties and responsibilities of this role may vary in the future.