Full-Time Customer Service Sport Advisor

TN United Kingdom; Guildford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading global sports retailer is seeking a Full-Time Customer Service Sport Advisor in Guildford. The role involves engaging with customers, providing product advice, and ensuring effective merchandising. Ideal candidates are passionate about sports, proactive, and excellent communicators, ready to thrive in a dynamic retail environment.

Benefits

Healthy discounts on Decathlon products

Weekly Staff Sports/Activities

Cycle-to-Work Scheme

Training at Decathlon Academy

Discount vouchers for groceries, travel, shopping, and more

Qualifications

• Passionate about sports and customer engagement.
• Proactive and personable individual.
• Available to work during busy times, including weekends and holidays.

Responsibilities

• Share passion for sport and provide technical advice on products.
• Manage stock levels and ensure high-quality merchandising.
• Collaborate effectively with team members.

Skills

Communication

Problem Solving

Customer Engagement

Job description

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Full-Time Customer Service Sport Advisor, Guildford

Client: Decathlon

Location: Guildford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 1de6cb4a46ec

Job Views: 4

Posted: 21.05.2025

Expiry Date: 05.07.2025

Job Description:

International, sport-passionate, collaborative team environment. We aim to move people through the wonders of sport.

At Decathlon UK, we offer Careers That Let You Play. As part of the DECATHLON Group, a leading global sports retailer headquartered in France, we operate over 1,700 stores across 56 countries, including over 40 stores in the UK. Our mission is to be the spirited champion of sports and healthier living in the UK!

Your Responsibilities:

• Customer Service: Share your passion for sport, provide tips and experiences, and offer technical advice on sports products through in-store and online channels.
• Merchandising: Manage stock levels and pricing autonomously, ensuring high-quality merchandising for easy customer navigation.
• Team Player: Collaborate effectively with team members, both on the shop floor and independently, to achieve shared goals.

Who Are You?

• Passionate about sports and customer engagement.
• A proactive, personable individual willing to go the extra mile.
• Interested in a retail career with a difference.
• Excellent communicator and problem solver.
• Available to work during busy times, including weekends and holidays.

If you thrive in a dynamic environment, a career at Decathlon could be a great fit. Our welcoming culture is rooted in values of vitality, responsibility, generosity, and authenticity, united by a shared passion for sports.

Benefits and Perks:

• Healthy discounts on Decathlon products
• Weekly Staff Sports/Activities
• Cycle-to-Work Scheme
• Training at Decathlon Academy
• Discount vouchers for groceries, travel, shopping, and more through our SmartSpending hub