Full-Time Customer Service Sport Advisor

Decathlon UK; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

Decathlon UK is seeking enthusiastic Sales Assistants who are passionate about sports and customer service. In this role, you will provide expert advice, manage stock, and work collaboratively with your team to enhance the customer experience in our stores. Join us to combine your love for sports with a rewarding retail career!

Qualifications

• Passion for sport and retail.
• Excellent communication skills.
• Ability to work well in a team.

Responsibilities

• Provide exceptional customer service and technical advice.
• Manage stock levels and merchandising.
• Collaborate with team members on the shop floor.

Skills

Communication

Teamwork

Customer Service

Problem Solving

Job description

International. Sports enthusiasts. Collaborative team members. Stronger together through our driving force to move people through the wonders of sports.

At Decathlon UK, we offer Careers That Let You Play. As part of the DECATHLON Group, one of the world's largest sports retailers headquartered in France, we specialise in creating sports products and distributing them through online and physical stores across 56 countries with over 1,700 locations. With over 40+ stores in the UK, our mission is to be the spirited cheerleaders of sports and healthier living in the nation!

Your Responsibilities

• Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in store or online!
• Merchandising - Whether full time or part time, every Sales Assistant is encouraged to take responsibility to autonomously manage stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sporting practice.
• Team Player - You will be part of a shop floor team of like-minded Sales Assistants, practicing sport and celebrating victories together, so it’s important that you are able to work well within a team environment as well as independently.
  
  

Sound good so far? If so, here's the type of person we're looking for…

Who Are You?

• Someone looking to combine a passion for sport with work.
• A people person who is prepared to go the extra mile.
• Someone looking for a retail career with a difference
• Problem solver with excellent communication skills.
• Able to play as part of the team during the busiest times (weekends and holidays).