Sports Academy Operations Lead (Facilities & Bookings)

Hartpury-University-and-College; Gloucester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Employee Assistance Programme

Employee Discounts Scheme

Onsite fitness facilities

Support for continuous professional 개발

Flexible working opportunities

Enhanced maternity, adoption and p**p?

Electric Vehicle Salary Sacrifice

Free entry to seasonal events onCampus

Shuttle bus to Gloucester

Job summary

Hartpury University and Hartpury College are seeking an Assistant Manager to support the Head of Operations in day-to-day management of the Sports Academy facilities. The role involves managing the building, bookings, customer service, and ensuring facilities are clean, safe and compliant, with a shift rota covering early mornings to late evenings including weekends.

You will coordinate with Gloucester Academy and Hartpury RFC, oversee external areas, and handle admin tasks such as bookings and

Qualifications

• Experience supervising facilities, resources and/or staff within sport, leisure or fitness.
• Strong organisation and excellent communication skills.
• Ability to consistently deliver high quality customer service.

Responsibilities

• Assist the Head of Operations in day-to-day management of the Sports Academy facilities.
• Manage the facilities, bookings and customer interactions.
• Ensure cleanliness, maintenance and compliance testing is carried out.
• Act as the liaison between Gloucester Academy and Hartpury RFC.
• Oversee external areas and out-of-hours facility usage.
• Undertake admin tasks such as bookings and first aid forms.
• Lead on organising sports fixtures with departments for smooth weekday/weekend operation.
• Work on a shift rota between 6:30am and 11:00pm, including weekends.

Skills

Facilities supervision

Customer service

Organisation

Communication

Shift management

Education

Gym Instructor Level 2

First Aid at Work

Customer service qualification

Job description

Hartpury University and Hartpury College are seeking an Assistant Manager to support the Head of Operations in day-to-day management of the Sports Academy facilities. The role involves managing the building, bookings, customer service, and ensuring facilities are clean, safe and compliant, with a shift rota covering early mornings to late evenings including weekends.

You will coordinate with Gloucester Academy and Hartpury RFC, oversee external areas, and handle admin tasks such as bookings and