Assistant Manager

Hartpury University and Hartpury College; Gloucester; Remote; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Generous annual leave

Employee assistance programme

Employee discounts scheme

Onsite fitness facilities

Professional development support

Flexible working opportunities

Enhanced maternity, adoption and p...

Job summary

Hartpury University and Hartpury College is seeking an Assistant Manager – Sports Academy Operations to support the Head of Operations in daily facilities management, bookings and student/club activities on a 37.5-hour week. The role includes weekend shifts from 6:30am to 11:00pm and a permanent contract.

You will ensure high standards of health, safety and service, uphold compliance, and help grow business through effective customer engagement and operations planning.

Qualifications

• Experience supervising facilities, resources and staff in sport, leisure or fitness.
• Highly organised with excellent communication and customer service.
• Willing to work towards qualifications such as Gym Instructor Level 2 or First Aid at Work.

Responsibilities

• Assist Head of Operations in day-to-day management of Sports Academy facilities.
• Manage bookings, organise recreational activities and support business development.
• Ensure facilities are clean, safe and compliant, with maintenance checks.
• Lead on organisation of sports fixtures and coordinate with departments.

Skills

Facilities supervision

Customer service

Communication skills

Education

Gym Instructor Level 2

First Aid at Work

Customer service qualification

Job description

Assistant Manager – Sports Academy Operations

37.5 hours per week working a shift rota between 6.30am and 11.00pm, to include weekends

Permanent

About the Role

• To assist and support the Head of Operations in the day-to-day management of our Sports Academy facilities.
• To manage the building and those using the facilities, meet customers, take bookings, assist with the organisation of recreational activities and support business development.
• To ensure that the facilities are clean and well maintained and compliance testing is consistently achieved.
• Be the link between Gloucester Academy and Gloucester Hartpury RFC.
• To manage external areas of the Sports Academy, ensuring the correct usage of facilities and checking areas are locked and lights turned off out of hours.
• To undertake the majority of administration tasks such as external bookings, first aid forms, and other related admin tasks.
• Lead on the organisation of sports fixtures and work with the departments to ensure smooth running of weekday and weekend fixtures.
• The role operates on a shift rota between 6:30am and 11:00pm, including weekends to support with fixtures, therefore flexibility with working hours is essential.

About You

• You will have previous experience of supervising facilities, resources and/or staff, ideally within a sport, leisure or fitness environment.
• You will be highly organised and possess excellent communication skills.
• You will be able to consistently deliver excellent customer service.
• You will hold, or be willing to work towards, relevant qualifications such as Gym Instructor Level 2, First Aid at Work, or a customer service qualification.
• You will have the ability to maintain high standards of health, safety and operational compliance within a busy sporting environment.

We offer a fantastic package of staff benefits including:

• Generous annual leave entitlement
• Wellbeing support including our Employee Assistance Programme
• Employee Discounts Scheme
• Onsite fitness facilities
• Support for continuous professional development
• Flexible working opportunities available
• Enhanced maternity, adoption and paternity leave
• Electric Vehicle Salary Sacrifice Scheme, launching in 2026
• Free entry to seasonal events on campus
• Shuttle bus to Gloucester available, pay per use

About Us

Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing . Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality (The Times and Sunday Times Good University Guide 2025) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. Our passionate, innovative business culture and strong support networks make Hartpury an exceptional place to develop professionally and progress your career.

At Hartpury, we’re committed to promoting a diverse and inclusive workplace – a place where we can all be ourselves and everyone feels respected and valued. As a Disability Confident Employer, we actively welcome applications from ethnically diverse backgrounds, LGBTQI+ communities and disabled candidates. We offer an interview to any disabled applicant who meets the essential criteria for the role. We’ll also ensure fair treatment and provide reasonable adjustments throughout our recruitment process for anyone who needs them. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds.

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.

The closing date for receipt of applications is 18 th November

Interviews will be held on w/c 23 rd November

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. To avoid missing the opportunity to apply, we encourage candidates to submit their applications at their earliest convenience.

Candidates must be able to demonstrate their eligibility to work in the UK.