Assistant Manager

Hartpury-University-and-College; Gloucester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Employee Assistance Programme

Employee Discounts Scheme

Onsite fitness facilities

Support for continuous professional 개발

Flexible working opportunities

Enhanced maternity, adoption and p**p?

Electric Vehicle Salary Sacrifice

Free entry to seasonal events onCampus

Shuttle bus to Gloucester

Job summary

Hartpury University and Hartpury College are seeking an Assistant Manager to support the Head of Operations in day-to-day management of the Sports Academy facilities. The role involves managing the building, bookings, customer service, and ensuring facilities are clean, safe and compliant, with a shift rota covering early mornings to late evenings including weekends.

You will coordinate with Gloucester Academy and Hartpury RFC, oversee external areas, and handle admin tasks such as bookings and

Qualifications

• Experience supervising facilities, resources and/or staff within sport, leisure or fitness.
• Strong organisation and excellent communication skills.
• Ability to consistently deliver high quality customer service.

Responsibilities

• Assist the Head of Operations in day-to-day management of the Sports Academy facilities.
• Manage the facilities, bookings and customer interactions.
• Ensure cleanliness, maintenance and compliance testing is carried out.
• Act as the liaison between Gloucester Academy and Hartpury RFC.
• Oversee external areas and out-of-hours facility usage.
• Undertake admin tasks such as bookings and first aid forms.
• Lead on organising sports fixtures with departments for smooth weekday/weekend operation.
• Work on a shift rota between 6:30am and 11:00pm, including weekends.

Skills

Facilities supervision

Customer service

Organisation

Communication

Shift management

Education

Gym Instructor Level 2

First Aid at Work

Customer service qualification

Job description

Assistant Manager – Sports Academy Operations

37.5 hours per week working a shift rota between 6.30am and 11.00pm, to include weekends

Permanent

About the Role

• To assist and support the Head of Operations in the day-to-day management of our Sports Academy facilities.
• To manage the building and those using the facilities, meet customers, take bookings, assist with the organisation of recreational activities and support business development.
• To ensure that the facilities are clean and well maintained and compliance testing is consistently achieved.
• Be the link between Gloucester Academy and Gloucester Hartpury RFC.
• To manage external areas of the Sports Academy, ensuring the correct usage of facilities and checking areas are locked and lights turned off out of hours.
• To undertake the majority of administration tasks such as external bookings, first aid forms, and other related admin tasks.
• Lead on the organisation of sports fixtures and work with the departments to ensure smooth running of weekday and weekend fixtures.
• The role operates on a shift rota between 6:30am and 11:00pm, including weekends to support with fixtures, therefore flexibility with working hours is essential.

About You

• You will have previous experience of supervising facilities, resources and/or staff, ideally within a sport, leisure or fitness environment.
• You will be highly organised and possess excellent communication skills.
• You will be able to consistently deliver excellent customer service.
• You will hold, or be willing to work towards, relevant qualifications such as Gym Instructor Level 2, First Aid at Work, or a customer service qualification.
• You will have the ability to maintain high standards of health, safety and operational compliance within a busy sporting environment.

We offer a fantastic package of staff benefits including:

• Generous annual leave entitlement
• Wellbeing support including our Employee Assistance Programme
• Employee Discounts Scheme
• Onsite fitness facilities
• Support for continuous professional development
• Flexible working opportunities available
• Enhanced maternity, adoption and paternity leave
• Electric Vehicle Salary Sacrifice Scheme, launching in 2026
• Free entry to seasonal events on campus
• Shuttle bus to Gloucester available, pay per use

About Us

Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing . Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality (The Times and Sunday Times Good University Guide 2025) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. Our passionate, innovative business culture and strong support networks make Hartpury an exceptional place to develop professionally and progress your career.

At Hartpury, we’re committed to promoting a diverse and inclusive workplace – a place where we can all be ourselves and everyone feels respected and valued. As a Disability Confident Employer, we actively welcome applications from ethnically diverse backgrounds, LGBTQI+ communities and disabled candidates. We offer an interview to any disabled applicant who meets the essential criteria for the role. We’ll also ensure fair treatment and provide reasonable adjustments throughout our recruitment process for anyone who needs them. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity,

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.

The closing date for receipt of applications is 18 th November

Interviews will be held on w/c 23 rd November

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. To avoid missing the opportunity to apply, we encourage candidates to submit their applications at their earliest convenience.

Candidates must be able to demonstrate their eligibility to work in the UK.