Specialty Training Administrator

Royal College of Anaesthetists; Greater London; Hybrid; GBP 33,000 - 40,000; Full time

Benefits offered by this job

26 days of annual leave

Birthday leave

Benenden Health

Up to 12% pension contribution

Job summary

Royal College of Anaesthetists in London is seeking an organised Specialty Training Administrator to support anaesthetists through the training journey and manage the online training portfolio. You will guide trainees and trainers, coordinate meetings, and ensure accurate training records.

The role requires strong customer-service experience, minute-taking skills and the ability to explain complex training regulations clearly. Hybrid working combines remote duties with on-site collaboration.

Qualifications

• Experience in a helpdesk or customer service environment.
• Administrative and secretarial support to formal committees, including agendas and minutes.
• Ability to interpret, simplify and communicate complex information clearly.

Responsibilities

• Provide information and guidance on anaesthetic specialty training pathways, including ACCS.
• Process applications relating to time out of training and communicate outcomes to trainees.
• Deliver first-line support to Lifelong Learning Platform users.
• Prepare agendas and papers, coordinate meetings, take accurate minutes and manage follow-ups.
• Maintain accurate records and ensure efficient administrative processes.
• Build relationships with trainees, members and external stakeholders for excellent service.

Skills

Helpdesk / customer service

Administrative support

Minute-taking

Stakeholder management

Clear communication

Job description

Specialty Training Administrator

Salary: £36,217 p.a.

Location: Hybrid Working - Remote / London

Contract Type: Full-Time, Permanent

About the Role

We are seeking a highly organised and customer-focused Administrator to support Anaesthetists throughout their training journey, from entry into specialty training through to the award of a Certificate of Completion of Training (CCT). The role also supports the administration of the College's online training portfolio, helping to ensure that trainees maintain accurate training records throughout their careers.

As a key member of the Training Team, you will provide advice and guidance to trainees, trainers and other stakeholders on a range of specialty training matters. You will work closely with the General Medical Council (GMC), Senior Anaesthetists, College Officers and colleagues across the College to ensure the effective delivery of training processes and support services.

Key tasks and responsibilities

• Providing information and guidance on anaesthetic specialty training, including Acute Care Common Stem (ACCS) training pathways, and escalating complex queries where appropriate.
• Processing applications and requests relating to time out of training, including calculating training completion dates and communicating outcomes to trainees and trainers.
• Delivering first-line support to users of the College's Lifelong Learning Platform (online training portfolio).
• Supporting College committees and working groups by preparing agendas and papers, coordinating meetings, taking accurate minutes, managing follow-up actions and handling committee correspondence.
• Maintaining accurate records and ensuring administrative processes are delivered efficiently and to a high standard.
• Building effective relationships with trainees, College members and key external stakeholders to provide an excellent customer experience.

About You

You will have experience working in a helpdesk and/or customer service environment, alongside proven experience providing administrative and secretarial support to formal committees, including the preparation of agendas and minute-taking.

You will be able to interpret, simplify and communicate complex information clearly and accurately, with the ability to develop and maintain a sound understanding of anaesthetic training regulations and routes to the GMC Register.

Strong stakeholder management skills are essential, with the ability to build and maintain effective working relationships with a wide range of internal and external contacts.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 26 days of annual leave, plus bank holiday
• One additional paid day of leave for the purpose of celebrating your birthday
• Healthcare support through Benenden Health
• Up to 12% pension contribution