Specialty Training Administrator

GET STAFFED ONLINE RECRUITMENT LIMITED; City Of London; Hybrid; GBP 33,000 - 40,000; Full time

Benefits offered by this job

26 days annual leave plus bank holiday

Birthday leave

Healthcare support through Benenden

Up to 12% pension contribution

Hybrid and flexible working

Wellbeing hour per week

Cycle to work and employee discounts

Training and development opportunities

Mental Health First Aiders and EAPs

Job summary

The College is seeking a Specialty Training Administrator on a full-time, permanent basis. This hybrid role combines remote work with London-based activities, offering £36,217 p.a. and a comprehensive benefits package.

You will guide anaesthetic trainees through their training journey and support the College's online training portfolio. The ideal candidate has helpdesk or customer service experience, strong secretarial skills for committees (agendas/minutes), and the ability to interpret

Qualifications

• Experience in a helpdesk and/or customer service environment.
• Experience providing administrative support to formal committees, including agendas and minute-taking.
• Ability to interpret, simplify and communicate complex information clearly, with knowledge of anaesthetic training regulations and GMC routes.

Responsibilities

• Provide information and guidance on anaesthetic specialty training, including ACCS pathways.
• Process applications related to time out of training and communicate outcomes to trainees/trainers.
• Deliver first-line support to users of the Lifelong Learning Platform (online training portfolio).
• Support committees by preparing agendas and papers, coordinating meetings, taking minutes, and managing follow-up actions.
• Maintain accurate records and ensure efficient administrative processes.
• Build relationships with trainees, College members and external stakeholders for excellent customer experience.

Skills

Helpdesk experience

Customer service

Secretarial support

Job description

Specialty Training Administrator

Salary: £36,217 p.a.

Location: Hybrid Working - Remote / London

Contract Type: Full-Time, Permanent

About the Role

Our client is seeking a highly organised and customer-focused Administrator to support Anaesthetists throughout their training journey, from entry into specialty training through to the award of a Certificate of Completion of Training (CCT). The role also supports the administration of the College's online training portfolio, helping to ensure that trainees maintain accurate training records throughout their careers.

As a key member of the Training Team, you will provide advice and guidance to trainees, trainers and other stakeholders on a range of specialty training matters. You will work closely with the General Medical Council (GMC), Senior Anaesthetists, College Officers and colleagues across the College to ensure the effective delivery of training processes and support services.

Key tasks and responsibilities include (but are not limited to):

• Providing information and guidance on anaesthetic specialty training, including Acute Care Common Stem (ACCS) training pathways, and escalating complex queries where appropriate.
• Processing applications and requests relating to time out of training, including calculating training completion dates and communicating outcomes to trainees and trainers.
• Delivering first-line support to users of the College's Lifelong Learning Platform (online training portfolio).
• Supporting College committees and working groups by preparing agendas and papers, coordinating meetings, taking accurate minutes, managing follow-up actions and handling committee correspondence.
• Maintaining accurate records and ensuring administrative processes are delivered efficiently and to a high standard.
• Building effective relationships with trainees, College members and key external stakeholders to provide an excellent customer experience.

About You

You will have experience working in a helpdesk and/or customer service environment, alongside proven experience providing administrative and secretarial support to formal committees, including the preparation of agendas and minute-taking.

You will be able to interpret, simplify and communicate complex information clearly and accurately, with the ability to develop and maintain a sound understanding of anaesthetic training regulations and routes to the GMC Register.

Strong stakeholder management skills are essential, with the ability to build and maintain effective working relationships with a wide range of internal and external contacts.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 26 days of annual leave, plus bank holiday
• One additional paid day of leave for the purpose of celebrating your birthday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

Applicants must have the right to work in the UK and be resident in the UK at the time of application.

About the College

Our client is the professional body responsible for the specialty throughout the UK. They are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, they ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

Equality, diversity and inclusion are an integral part of their culture so it is important to them that this is reflected in everything that they do. They welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure they actively embrace an inclusive and representative culture that encourages, supports and celebrates their differences.