Specialist Support Worker - Eastwood Studios

The Connection at St. Martin-in-the-Fields; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Hybrid working

London Living Wage employer

Generous training budget

Annual personal training budget

Enhanced Sick Pay Policy

Enhanced family friendly policies

Day off for moving house

Pension – 5% Employer, 3% Employee

Cycle to Work Scheme

Season Ticket Loan

Employee Assistance Programme

Reward Gateway discounts

Job summary

The Connection at St Martin’s is expanding a new 24-hour supported housing service in Wandsworth for 15 people experiencing homelessness, as part of a six-month pilot. The post holder will provide direct support, manage a caseload, and collaborate with a network of professionals to secure longer-term housing and health outcomes.

The role involves 8-hour shifts across a seven-day rolling rota. We offer a range of benefits and are committed to flexible working and London Living Wage principles.

Qualifications

• Directly support service users in a 24-hour housing project.
• Trauma-informed approaches to engagement and planning.

Responsibilities

• Provide direct support to all residents and manage a caseload.
• Keywork residents to develop access to services and longer-term plans.
• Build a network of professionals around service users to support stabilisation and housing access.
• Deliver a therapeutic environment where residents feel safe and supported.

Skills

Caseload management

Job description

Accommodation

Full time

Fixed Term Contract

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

You will be part of a new 24-hour supported housing service in Wandsworth for 15 people experiencing homelessness and severe and multiple disadvantage as part of a six month pilot, accepting referrals from across Southwest London. Developed with subregional colleagues, it fills a strategic gap for people experiencing homelessness and severe and multiple disadvantage, including abuse, poor physical and mental health, substance use, offending and social exclusion. For these individuals engagement with services is creating a persistent barrier to their full assessment, support and plan to access services and move into longer term accommodation.

In this role, you will provide direct support to all service users, as well as holding a case load of residents who you will keywork. Together, you will deliver a therapeutic environment in which individuals feel safe and receive intensive, bespoke and trauma informed support so they can access the services they need to reduce the harms they are experiencing. You will bring strong knowledge of services, housing options, health inclusion, harm minimisation and social care entitlements. You and your team will use this knowledge and experience to build a network of professionals around service users to support stabilisation, access to services and longer term plans for their health and housing.

The post holder will undertake 8-hour shifts as part of a seven day rolling rota covering the hours 7.45am to 8.15pm.

This is a 6 month fixed-term contract.

• Generous training budget, plus an annual personal training budget
• Enhanced Sick Pay Policy
• Enhanced family friendly policies
• Day off for moving house
• Hybrid working (depending on role requirements)
• Pension – 5% Employer, 3% Employee
• Cycle to Work Scheme
• Season Ticket Loan
• Employee Assistance Programme
• Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Hours

35

We have a selection of excellent benefits at The Connection, including:Hybrid working (depending on role requirements)Pension – 5% Employer, 3% Employee30 days holiday plus bank holidaysEnhanced Sick Pay PolicyEnhanced family friendly policiesDay off for moving houseGenerous training budget, plus an annual personal training budgetCycle to Work SchemeSeason Ticket LoanWe are a London Living Wage employer

16-11-2026