Day Support Worker - Eastwood Studios

The Connection at St. Martin-in-the-Fields; Greater London; Hybrid; GBP 24,000 - 27,000; Full time

Benefits offered by this job

Generous training budget

Annual personal training budget

Enhanced Sick Pay Policy

Enhanced family friendly policies

Day off for moving house

Hybrid working (depending on role)

Pension – 5% Employer, 3% Employee

Cycle to Work Scheme

Season Ticket Loan

Employee Assistance Programme

Reward Gateway (discount vouchers & UK

London Living Wage employer

Job summary

The Connection at St. Martin-in-the-Fields in London is seeking a day support worker for a new 24-hour service in Wandsworth, supporting 15 residents experiencing homelessness and complex needs.

You will lead on day-to-day running, respond to resident needs, and co-design activities to promote engagement and wellbeing. The role operates on an 8-hour shift, 7 days a week as part of a six-month fixed-term contract, with a London Living Wage and generous training and employee benefits.

Responsibilities

• Provide direct support to all service users.
• Lead on the day-to-day running of the service.
• Respond to residents' needs and ensure safety and comfort.
• Co-design and run activities such as art groups, self-care sessions, nature walks and cooking.
• Work closely with specialist support workers and management.
• Model person-led and psychologically informed support.
• Be a strong team player.

Job description

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

You will be part of a new 24-hour supported housing service in Wandsworth for 15 people experiencing homelessness and severe and multiple disadvantage as part of a six month pilot, accepting referrals from across Southwest London. Developed with subregional colleagues, it fills a strategic gap for people experiencing homelessness and severe and multiple disadvantage, including abuse, poor physical and mental health, substance use, offending and social exclusion. For these individuals engagement with services is creating a persistent barrier to their full assessment, support and plan to access services and move into longer term accommodation.

We are seeking a day support worker to join the service which provides a therapeutic environment in which individuals feel safe and receive intensive, bespoke and trauma informed support so they can access the services they need to reduce the harms they are experiencing. You will be located at a brand new 24-hour supported housing service in Wandsworth for 15 people experiencing homelessness and severe and multiple disadvantage as part of a six month pilot.

In this role, you will provide direct support to all service users, leading on the day to day running of service, responding to residents needs and ensuring the safety and comfort of all residents and visitors. You will support service users in day to day tasks such as contacting other services and attending appointments, and will co-design and run activities such as art groups, self care sessions, nature walks and cooking activities. You will work closely with specialist support workers and management. You will model person-led and psychologically informed support, will be skilled at building trust and you will be a great team player.

The post holder will undertake 8-hour shifts on a 7-day rota, covering the hours 07:45 am to 20:15 pm.

This is a 6-month fixed-term contract.

• Generous training budget, plus an annual personal training budget
• Enhanced Sick Pay Policy
• Enhanced family friendly policies
• Day off for moving house
• Hybrid working (depending on role requirements)
• Pension – 5% Employer, 3% Employee
• Cycle to Work Scheme
• Season Ticket Loan
• Employee Assistance Programme
• Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Hours

35

We have a selection of excellent benefits at The Connection, including:Hybrid working (depending on role requirements)Pension – 5% Employer, 3% Employee30 days holiday plus bank holidaysEnhanced Sick Pay PolicyEnhanced family friendly policiesDay off for moving houseGenerous training budget, plus an annual personal training budgetCycle to Work SchemeSeason Ticket LoanWe are a London Living Wage employer

16-11-2026