Specialist Support Worker

TN United Kingdom; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a compassionate Specialist Support Worker to join their dedicated team in Tower Hamlets. This role involves developing support and risk management plans for adults with mental health issues, assisting with daily living activities, and empowering clients to engage in social activities and employment opportunities. The organization values personal and professional growth, offering a supportive environment with a commitment to safeguarding and promoting welfare. If you are resilient, organized, and passionate about making a difference, this opportunity is perfect for you.

Benefits

Annual Leave

Pension Schemes

Staff Discounts

Healthcare

Career Progression

Qualifications

• Experience supporting vulnerable people and engaging in social inclusion activities.
• Understanding of care planning and mental health models.

Responsibilities

• Create support plans based on assessments.
• Undertake key working responsibilities and assessments.
• Empower customers to access services and benefits.

Skills

Customer Focused

Resilience

Team-oriented

Organizational Skills

Education

NVQ Level in Health & Social Care

Job description

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Specialist Support Worker, London Borough of Tower Hamlets

Client: Look Ahead

Location: London Borough of Tower Hamlets, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: 370f8266733b

Job Views: 13

Posted: 29.04.2025

Expiry Date: 13.06.2025

Job Description:

We’re looking for a kind, compassionate and resilient Specialist Support Worker to join our Theresa House and Hamlets Way service in Tower Hamlets.

Benefits include days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Teresa House and Hamlets Way are supported housing accommodations for adults with mental health issues, providing high levels of support. The role involves developing support and risk management plans, assisting with daily living activities, and supporting customers in various aspects including social activities, medication, benefits, and employment opportunities.

This role requires a valid Right to Work for the UK; Look Ahead is not a sponsoring organization.

Key Responsibilities:

• Undertake key working responsibilities and assessments
• Create support plans based on assessments
• Provide guidance to staff and develop community links
• Empower customers to access services and benefits
• Maintain accurate records and manage rent accounts
• Adhere to policies and participate in training
• Liaise with agencies and support housing management
• Support clients with tenancy agreements and housing transitions
• Participate in meetings, training, and stay updated on relevant developments
• Maintain confidentiality and health & safety standards

About You:

• Enjoys social interaction, approachable, and team-oriented
• Calm, resilient, organized, and adaptable to change
• Customer-focused with high self-esteem and respectful communication
• Motivated for personal and professional growth
• Capable of managing challenging behaviors

Qualifications and Experience:

• NVQ Level in Health & Social Care or equivalent
• Understanding of care planning and mental health models
• Experience supporting vulnerable people and engaging in social inclusion activities

About Us:

Look Ahead is a leading not-for-profit provider supporting mental health, homelessness, youth, and learning disabilities. We are committed to safeguarding and promoting welfare, diversity, and inclusion.