Lead Support Worker

Single Homeless Project; London; On-site; GBP 28,000 - 32,000; Full time

Job summary

An established charity seeks a compassionate Lead Support Worker to make a positive impact on individuals facing challenges. In this full-time role, you will provide tailored support to clients in Westminster, helping them sustain their tenancies and improve their wellbeing. Your contributions will empower individuals to achieve personal goals and build lasting resilience. With a competitive salary and a comprehensive benefits package, this is an exciting opportunity to join a dynamic team dedicated to preventing homelessness and promoting wellbeing across London.

Benefits

25 days annual leave

Flexible working hours

Contributory pension scheme

Health Cash Plan

Comprehensive training program

Qualifications

• Experience in client-centred support services with significant needs.
• Ability to devise and deliver action plans through risk management.

Responsibilities

• Provide person-centred support to individuals across Westminster.
• Deliver psychologically informed support for client engagement.

Skills

Budgeting

Benefit Entitlements

Risk Management

Client-Centred Support

Strengths-Based Model

Time Management

Job description

Join to apply for the Lead Support Worker role at Single Homeless Project

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Join to apply for the Lead Support Worker role at Single Homeless Project

Single Homeless Project has an opportunity for a Lead Support Worker to join and work in our team based in Westminster. You will join us on a full-time, permanent basis and in return, you will receive a competitive salary starting at £28,953.79 and rising to £31,101.42 per annum.

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

About The Lead Support Worker Role

Are you passionate about making a positive impact on people's lives? Do you thrive on providing empathetic and meaningful support to those facing challenges? If yes, come join the team!

We're looking for an enthusiastic and compassionate individual to join our team as a Floating Support Worker, where you'll play a key role in providing empowering, person-centred support to individuals across Westminster. As part of a dynamic and diverse team, you will work with clients from a variety of backgrounds, offering tailored support that helps them sustain their tenancies, improve their wellbeing, and work towards achieving their personal goals. Your day-to-day responsibilities will include delivering psychologically informed support, ensuring clients are actively engaged in their journey, and working collaboratively to ensure holistic and meaningful outcomes. The impact you'll have will be significant, helping individuals thrive in their own homes and build lasting resilience.

Skills and experience we're looking for in our Lead Support Worker:

• Experience supporting clients with tasks such as budgeting, calculating benefit entitlements, understanding rent arrears, and housing options.
• Experience working in a client-centred support service with clients presenting significant needs and risks, devising and delivering action plans through high-quality risk management and needs assessment.
• Understanding of approaches suitable for working with multiple disadvantages such as substance misuse, mental and physical health issues, dual diagnosis, challenging behaviour, homelessness risk, offending, antisocial behaviour, social isolation, domestic violence, gang-related issues, young parents, leaving care, and learning disabilities.
• The ability to work within a strengths and recovery-based model, engaging and motivating people towards independence and inclusion.
• Self-motivation and effective time management skills, prioritising work to meet deadlines while maintaining high standards.

Our Attractive Benefits Package Includes:

• A salary increase after successfully completing a six-month probationary period.
• A 37.5-hour working week with flexible hours (core hours 10am – 4pm) in non-accommodation services.
• 25 days annual leave, increasing to 30 days plus paid Bank Holidays.
• A contributory pension scheme: Single Homeless Project contributes 5% of your salary.
• Staff Health Cash Plan and discounts scheme.
• Comprehensive training program to develop your skills and knowledge.

Closing date: Sunday 27th April at midnight

Interview date: Wednesday 7th May online via Microsoft Teams

This post requires an Enhanced DBS check for the successful applicant.

Don't miss this opportunity to join the Single Homeless Project team – click ‘apply' now to become our Lead Support Worker! We look forward to hearing from you.

We are committed to equal opportunities, diversity, inclusion, and are Disability Confident and IIP Silver accredited.