Specialist Service Representative II in Leeds

Energy Jobline ZR; Leeds; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Salary + bonus

Annual leave 28 days

Pension scheme

Share ownership

Wellbeing support

Gym flex

Talent mobility

Discounts and benefits

Learning portal

Job summary

Schneider Electric in the UK is seeking a BMS Service Engineer to support a diverse customer base, including blue-chip accounts. You will deliver proactive BMS and HVAC service, develop strong relationships, and drive service transformation while upholding IMPACT values.

The role requires field visits, detailed service reporting, and collaboration with Operations Managers and Sales to identify opportunities for upgrades and larger projects.

Qualifications

• Electrical qualification / background with BMS and/or HVAC experience.
• Previous Field Service experience looking after customers.
• Full UK driving license.

Responsibilities

• Own your customer base to meet contractual requirements.
• Deliver best-in-class service.
• Work with customers to identify issues we can resolve.
• Provide clear service reports showing the value of the service.
• Proactively identify upgrades or repairs and provide quotes.
• Identify energy projects beneficial for both parties.
• Support Operations Managers and Sales with larger opportunities.
• Participate in the on-call rota and assist team members.

Skills

Electrical qualification

BMS experience

HVAC experience

UK driving licence

Education

Electrical qualification or equivalent

Job description

Schneider Electric has an exciting opportunity for the right person to join our experienced team as a BMS Service Engineer supporting a diverse and exciting customer base, including several blue-chip accounts. Mission: You will not only deliver BMS Support to allocated local customer sites, but also provide a proactive approach and develop meaningful relationships with your customers and demonstrate our IMPACT values whilst helping to drive service transformation.

Responsibilities

• Operate within Schneider Electric policies and guidelines to ensure we work in a safe and responsible manner taking a zero-tolerance approach to unsafe behaviour
• Take ownership of your customer base to meet/exceed our contractual requirements
• Delivering a best in class service
• Working closely with the customer to identify operational issues that we can resolve
• Provide clear and concise service reports that demonstrate the value of Schneider Electric
• Proactively identify and provide quoted solutions for improvements, upgrades or repairs
• Identify energy and enhancement projects to provide suggestions and opportunities beneficial for both parties
• Advise and assist Operations Managers and Sales with larger opportunities
• Take part in the team call out rota and support other members of the team where possible

Skills and Experience

• Due to the nature of the role we're looking for applicants with an Electrical qualification / background plus a BMS and/or HVAC industry experience.
• Security expert training can be provided but previous experience of this would be highly desirable.
• You possess previous experience in the Field Service environment, where you had to look after customers
• You are a motivated individual who would be willing to learn about the product range Schneider Electric can offer its customers
• Be able to demonstrate related work experience and a strong track record in similar role
• Positive attitude and constructive approach
• Hold a full UK driving license

At Schneider Electric, & is at the heart of our organisation, it's an integral part of our history, culture, and . We recognise that embracing unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.

We are proudly participating in the Confident Program offering support to people in the workplace who consider themselves living with a .

We believe that our IMPACT values - , Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

€40 billion global revenue +9% organic growth (Apply online only)+ employees in 100+ countries.

What we offer you

• Competitive salary & Bonus Scheme
• 28 Days Annual Leave + Public Holidays
• Holiday Buy & Sell programme
• Pension Scheme
• Employee Share Ownership Programme
• Various Health & Wellbeing Support Options
• Gym Flex
• Open Talent Market (internal mobility opportunities + access to mentors & projects globally)
• Shopping & Dining Discounts
• Learning Portal and much more

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of , , , , , , ancestry, , military status, , marital status, or any other legally protected characteristic or conduct.

This position will be posted until filled.