Specialist Professional

Colbern Limited; Barry; On-site; GBP 23,000 - 28,000; Full time

Job summary

Colbern Limited is seeking a Housing Solutions Officer to deliver early intervention and homelessness prevention, working with households at risk in Pontypridd. You will develop Personal Housing Plans, negotiate with landlords, and support clients to sustain accommodation where appropriate.

The role requires solid knowledge of the Housing (Wales) Act 2014, strong case management skills, and the ability to operate in a fast-paced statutory environment with empathy and organisation.

Qualifications

• Experience of working in homelessness and delivering advice under statutory duties.
• Strong knowledge of the Housing (Wales) Act 2014 and related processes.
• Proven case management abilities and ability to work with vulnerable households.

Responsibilities

• Prevent homelessness through early intervention and guidance.
• Advise customers on eligibility for housing assistance and options.
• Carry out assessments and ensure compliance with Housing (Wales) Act 2014 duties.
• Respond to Housing Register inquiries and provide rehousing advice.
• Assist applicants with online Common Housing Register applications.

Skills

Homelessness experience

Housing Act knowledge

Case management

Empathy

Team collaboration

Job description

Housing Solutions Officer

Pontypridd

Contract

£17.59 per hour

Our client is looking for an experienced Housing Solutions Officer

Experience of working in Homelessness in line wth the Housing (Wales) Act 2014 is essential. There will be a requirement to demonstrate experience of making decisons in line with the Statutory Duties within the legislation.

This is one of several roles we are currently recruiting for

We are seeking an experienced and highly motivated Housing Solutions Officer to join our Housing Solutions & Prevention Service.

The postholder will play an integral role in delivering early intervention and homelessness prevention in accordance with the Housing (Wales) Act 2014. Working directly with households at risk of homelessness, you will provide tailored and comprehensive housing advice, negotiate with landlords and family members, develop Personal Housing Plans, and support clients to sustain accommodation wherever it is safe and appropriate to do so.

The successful candidate will demonstrate a strong working knowledge of the Housing (Wales) Act 2014, effective case management skills, and a clear commitment to supporting vulnerable individuals to achieve positive and sustainable housing outcomes. You will be empathetic, well-organised, and able to work collaboratively within a fast-paced statutory environment.

If you are committed to preventing homelessness and making a meaningful difference to the lives of those in housing need, we welcome your application.

Key Responsibilities

• 1. Prevent homelessness and resolve housing problems through effective early intervention and advice.


• 2. Provide realistic information to customers regarding their eligibility for housing assistance and alternative housing options.


• 3. Carry out assessments and ensure full compliance with duties placed on the Council under the Housing (Wales) Act 2014.


• 4. Respond to enquiries from Housing Register applicants, providing advice on rehousing prospects and alternative housing options.


• 5. Support applicants to complete online applications to the Common Housing Register.

• 1. Prevent homelessness and resolve housing problems through effective early intervention and advice.


• 2. Provide realistic information to customers regarding their eligibility for housing assistance and alternative housing options.


• 3. Carry out assessments and ensure full compliance with duties placed on the Council under the Housing (Wales) Act 2014.


• 4. Respond to enquiries from Housing Register applicants, providing advice on rehousing prospects and alternative housing options.


• 5. Support applicants to complete online applications to the Common Housing Register.

Colbern Limited along with our clients are an equal opportunities employer