Housing Solutions Officer

Allscreens Nationwide Ltd; Pontypridd; On-site; GBP 21,000 - 29,000; Full time

Job summary

Allscreens Nationwide Ltd seeks a Housing Solutions Officer in Pontypridd to deliver a person-centred housing advice and homelessness prevention service. You will work to prevent homelessness through early intervention, assess needs, and coordinate support with households at risk.

Responsibilities include advising on eligibility, negotiating with landlords, developing Personal Housing Plans, and assisting with online Common Housing Register applications, under the Housing (Wales) Act 2014.

Responsibilities

• Prevent homelessness and resolve housing problems through effective early intervention and advice.
• Provide realistic information to customers regarding their eligibility for housing assistance and alternative housing options.
• Carry out assessments and ensure full compliance with duties placed on the Council under the Housing (Wales) Act 2014.
• Respond to enquiries from Housing Register applicants, providing advice on rehousing prospects and alternative housing options.
• Support applicants to complete online applications to the Common Housing Register.

Job description

Housing Solutions Officer needed in Pontypridd,£17.59ph PAYE - Reference: OR112840

• The postholder will play an integral role in delivering early intervention and homelessness prevention in accordance with the Housing (Wales) Act 2014.
• Working directly with households at risk of homelessness, you will provide tailored and comprehensive housing advice, negotiate with landlords and family members, develop Personal Housing Plans, and support clients to sustain accommodation wherever it is safe and appropriate to do so.

The Housing Solutions Officer will deliver a comprehensive, person-centred housing advice and homelessness prevention service in accordance with the Housing (Wales) Act 2014. The postholder will focus on early intervention, working proactively with households to prevent homelessness at the earliest possible stage, resolve housing difficulties, and promote sustainable long-term housing outcomes.

• Prevent homelessness and resolve housing problems through effective early intervention and advice.
• Provide realistic information to customers regarding their eligibility for housing assistance and alternative housing options.
• Carry out assessments and ensure full compliance with duties placed on the Council under the Housing (Wales) Act 2014.
• Respond to enquiries from Housing Register applicants, providing advice on rehousing prospects and alternative housing options.
• Support applicants to complete online applications to the Common Housing Register.

This is a full time role on a temporary contract basis.