Specialist Housing First Worker

South West Community Chaplaincy; Greater London; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

Single Homeless Project (SHP) is seeking a passionate worker for their Camden Housing First service, expanding to support people with long histories of rough sleeping and complex needs. Based from King's Cross, you’ll carry a small caseload delivering flexible, person-centred support tailored to each person’s strengths and goals, within a trauma-informed framework.

You’ll collaborate with housing partners, health teams and specialist colleagues, building trust and safeguarding while promoting

Qualifications

• Experience supporting people facing multiple disadvantage, including homelessness, trauma or substance use.
• Ability to build trust with people who may be wary of services.
• Understanding of trauma-informed, safeguarding-focused approaches.
• Strong written and IT skills to manage caseloads and updating systems.

Responsibilities

• Provide flexible, person-centred support across community and home visits.
• Work as part of a multidisciplinary team with partners and health services.
• Focus on housing sustainment, wellbeing, risk, choice and recovery.

Job description

About the role:

Housing First changes what is possible for people who have been shut out, moved on and let down for too long.

Single Homeless Project's (SHP's) Camden Housing First service is expanding, and we're looking for a passionate and skilled worker to join an innovative team supporting people with long histories of rough sleeping, multiple exclusion and co-occurring needs. This includes a new and important focus on supporting couples who have been rough sleeping and will be accommodated separately in their own self-contained flats, while receiving intensive, relational and trauma-informed support.

Based from King's Cross, you'll work across the community and in people's homes, carrying a small caseload so you can offer flexible, persistent and person-centred support that is shaped around each person's strengths, safety, needs and goals. You'll build trust with people who may have had difficult experiences of services, working at their pace while keeping a strong focus on housing sustainment, wellbeing, risk, choice and recovery.

You won't be doing this work alone. You'll be part of a multidisciplinary team and will work closely with statutory services, housing partners and specialist colleagues including health, psychology, Solace, occupational therapy and perpetrator support. With safety at the heart of the work, you'll play a key role in supporting people where relationships, trauma, exploitation, abuse or external risk may be part of their lives. At SHP, you'll also have access to learning, reflective practice and development opportunities that help you keep growing your skills while doing meaningful, complex and life-changing work.

About you:

• You have experience supporting people facing multiple disadvantage, including homelessness, trauma, mental ill health, substance use, contact with the criminal justice system or long-term exclusion from services.
• You know how to build trust with people who may be wary of services, using patience, consistency and creativity to keep people engaged without forcing change before they are ready.
• You understand the links between severe and multiple disadvantage, VAWG, coercion, abuse, exploitation and safety, and you can respond in a way that is trauma-informed, boundaried and safeguarding-focused.
• You are a confident advocate and communicator, able to work with partners, negotiate well, challenge when needed and keep the person's voice at the centre.
• You are organised and self-sufficient in your day-to-day work, with the written, IT and recording skills needed to manage a caseload, update systems clearly and keep support plans moving.

About us:

We're London's leading homelessness charity - and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we're not shying away. We're rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.

We're here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You'll work alongside colleagues with lived experience, in a space that's trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.

We're not perfect, but we're real. We listen. We learn. And we push forward, together. Because this isn't just a job. It's a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Monday 28th September at Midnight

Interview Date: Wednesday 7th October online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.