Specialist Debt Advisor - Client Financial Wellbeing

Harris Hill Charity Recruitment Specialists; Greater London; Hybrid; GBP 34,000 - 42,000; Full time

Job summary

Harris Hill Charity Recruitment Specialists is recruiting a Specialist Debt Adviser for a growing financial inclusion charity in London. The role involves managing a complex caseload and delivering high-quality debt and money advice to clients facing financial hardship.

You will negotiate with creditors, support clients to access appropriate debt solutions and work with colleagues to maintain high standards of service.

Qualifications

• Experience delivering debt advice and financial guidance.
• Ability to manage a complex caseload and maintain accurate records.
• Strong negotiation and referral skills to access debt solutions.

Responsibilities

• Manage a caseload of clients requiring specialist debt advice and casework.
• Conduct appointments and develop tailored action plans to help clients address their financial circumstances.
• Negotiate with creditors and implement appropriate debt solutions.
• Maintain accurate case records and ensure compliance with regulatory and quality standards.
• Support clients with related issues through effective signposting and referrals.

Skills

Debt advisory

Case management

Negotiation

Client support

Job description

Harris Hill Charity Recruitment Specialists is recruiting a Specialist Debt Adviser for a growing financial inclusion charity in London. The role involves managing a complex caseload and delivering high-quality debt and money advice to clients facing financial hardship.

You will negotiate with creditors, support clients to access appropriate debt solutions and work with colleagues to maintain high standards of service.