Specialist Care Team Leader

LLOYD'S REGISTER INTERNATIONAL; Birmingham; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Fantastic career development

Subsidised bus service

Award-winning training

Free use of facilities

Pension / life cover

Job summary

National Star is seeking a Specialist Care Team Leader to supervise shifts and oversee day-to-day residential care and learning support for young people with disabilities. You will lead a residential area, coach staff, and ensure high care standards while promoting learning and independence.

We expect at least 2 years' care experience, a Level 3 Diploma, and a compassionate, inclusive approach. The role offers extensive training, career development, and a supportive environment at Ullenwood.

Qualifications

• Minimum of 2 years' experience in care/support services.
• Experience supporting people with disabilities or complex needs.
• Experience leading, supervising or coordinating colleagues.
• Level 3 Diploma in Health & Social Care (or equivalent).

Responsibilities

• Leading shifts and supervising colleagues.
• Supporting and developing team members, including new starters.
• Promoting high standards of care, dignity and wellbeing.
• Working closely with therapists, tutors and healthcare professionals.
• Supporting students in residential, educational and community settings.
• Administering medication and ensuring care plans are followed.
• Supporting learning, independence, communication and life skills.
• Organising activities, social opportunities and community experiences.

Skills

Compassionate

Respectful

Team leadership

Inclusion advocacy

Decisive in fast-paced env

Motivating others

People-focused

Education

Level 3 Diploma in Health & Social Care

Job description

Specialist Care Team Leader

Job details

Salary

£14.85 per hour weekdays £18.57 per hour at weekends

Hours of work

40hours weekly, 42 weeks per year

Location

Ullenwood

Location status

Onsite Ullenwood

Contract type

Permanent

Interview date

TBC

Closing date

27/09/2026

About the role

Specialist Care Team Leader

42 Weeks per Year | 40 Hours per Week

Be the leader who helps young people with complex disabilities achieve extraordinary outcomes.

At National Star, we believe that disability should never be a barrier to ambition, opportunity or independence.

we're looking for an experienced and compassionate Lead Facilitator to inspire colleagues, lead shifts, and support young people with complex physical disabilities, learning disabilities and additional support needs to live their best lives.

This is more than a care role. You'll be a role model, coach, mentor and advocate, helping create an environment where both students and colleagues can thrive.

Why join us?

• Stable 40-hour contract over 42 weeks a year
• Opportunity to lead and develop a team
• Work alongside therapists, clinicians, tutors and specialist professionals
• Extensive training and career development opportunities
• Make a genuine difference to the lives of young people with disabilities
• Be part of an organisation driven by inclusion, respect and empowerment

What you'll be doing

As a Lead Facilitator, you'll support the day-to-day running of a residential area while providing outstanding care and learning support.

• Leading shifts and supervising colleagues.
• Supporting and developing team members, including new starters.
• Promoting high standards of care, dignity and wellbeing.
• Working closely with therapists, tutors and healthcare professionals.
• Supporting students in residential, educational and community settings.
• Administering medication and ensuring care plans are followed.
• Supporting learning, independence, communication and life skills.
• Organising activities, social opportunities and community experiences.
• Acting as a positive role model who leads by example.

Who we're looking for

We want people whose values align with ours:

• Compassionate and respectful.
• Positive and resilient.
• Passionate about helping others achieve their potential.
• Able to lead and motivate a team.
• Committed to inclusion, equality and person-centred support.
• Confident making decisions in a fast-paced environment.
• Dedicated to delivering outstanding outcomes for young people.

Essential requirements

External applicants

• Minimum of 2 years' experience in care/support services.
• Experience supporting people with disabilities, complex needs or within a residential setting.
• Experience leading, supervising or coordinating colleagues.
• Level 3 Diploma in Health & Social Care (or equivalent).

About us

National Star is a growing charity with more than 1,400 staff based in England and Wales. Established more than 50 years ago, we've supported hundreds of young people with disabilities to achieve their potential.

Staff benefits

• Fantastic career development opportunities and comprehensive induction programme - theory and practical
• Subsidised bus service from central Gloucester and central Cheltenham to Ullenwood (subject to availability)
• Award-winning training
• Free use of National Star facilities at Ullenwood, including a heated indoor swimming pool and fitness suite
• Westfield medical cover
• Life insurance cover
• Employee helpline
• Contributory pension scheme
• Opportunity to purchase a TOTUM discount card
• Employee discounts at attractions, high street retailers, supermarkets, utilities and motoring, plus much more

Last reviewed on 12/09/2026