Specialist Care and Support Worker

National Star; Cheltenham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive rates of pay

Enhanced weekend rates

Paid training and development

Career progression opportunities

Company pension

Health and wellbeing programme

Employee discounts

Cycle to Work scheme

Referral programme

Sick pay

Free parking

Job summary

National Star in Ullenwood, Cheltenham is seeking a Specialist Care and Support Worker (Facilitator) to provide person-centred care and support for individuals with complex needs. The role offers permanent term-time and 52-week contracts with 20–44 hours per week, including early and late shifts and alternate weekends.

You will work closely with a multidisciplinary team to support learning, independence and community access, using equipment like hoists and wheelchairs, while recording progress

Qualifications

• Experience in care, support, education, healthcare or other people-focused roles is welcomed but not essential.

Responsibilities

• Provide high-quality person-centred care and support.
• Support with personal care, daily living and health needs.
• Use specialist equipment such as hoists and wheelchairs.
• Support learning, independence and life skills development.
• Work closely with therapists, nurses, tutors and colleagues.
• Support social activities and community access.
• Accurately record care, progress and achievements.

Job description

Specialist Care and Support Worker (Facilitator)

Location: Ullenwood, Cheltenham GL53 9QU (Top of Leckhampton Hill)

Hours: 20-44 hours per week

Contract Options: Permanent Term Time Only and 52-Week Contracts Available

Working Pattern: Early shifts from 7am, late shifts until 9pm/10pm and alternate weekends.

Build a Career with Purpose

At National Star, we're dedicated to helping young people and adults with complex disabilities live, learn and achieve their goals.

We're looking for caring, resilient people who share our values of Integrity, Respect, Collaboration, Ambition and Sustainability.

This is more than a job. It's an opportunity to build a rewarding long-term career where you'll make a genuine difference every day.

Why Join Us?

• Permanent contracted hours
• Stable, predictable rotas planned around the academic year wherever possible
• Comprehensive paid training
• Structured career pathways and progression opportunities
• Competency-based development with opportunities for increased responsibility and pay
• Apprenticeships and routes into specialist, nursing and leadership careers
• Supportive multidisciplinary team environment
• Meaningful work that changes lives

Many of our colleagues have developed from entry-level support roles into specialist and leadership positions. We believe in investing in our people and promoting talent from within.

About the Role

We believe in being honest about what the role involves.

This is a rewarding role, but it can also be physically and emotionally demanding. You will support people with complex disabilities, health needs and communication differences, including individuals whose behaviours may at times challenge.

Personal care is a fundamental part of this role.

You must be comfortable supporting individuals with all aspects of personal care while maintaining dignity, privacy and respect.

You will:

• Provide high-quality person-centred care and support.
• Support with personal care, daily living and health needs.
• Use specialist equipment such as hoists and wheelchairs.
• Support learning, independence and life skills development.
• Work closely with therapists, nurses, tutors and colleagues.
• Support social activities and community access.
• Accurately record care, progress and achievements.

Career Development

We're passionate about helping our people grow.

As your skills and experience develop, opportunities may include:

• Key Worker responsibilities
• Advanced healthcare duties
• Medication administration
• Learning Support specialisms
• Behaviour Support specialisms
• Advanced Facilitator roles
• Apprenticeships and professional qualifications
• Progression into nursing, education support and leadership roles

What We're Looking For

We value attitude and values as much as experience.

You'll be:

• Compassionate and respectful.
• Reliable and professional.
• Resilient and emotionally mature.
• A team player who enjoys collaborating with others.
• Committed to learning and personal development.
• Passionate about helping people achieve their potential.

Experience in care, support, education, healthcare or other people-focused roles is welcomed but not essential.

Benefits

• Competitive rates of pay
• Enhanced weekend rates
• Paid training and development
• Career progression opportunities
• Company pension
• Health and wellbeing programme
• Employee discounts
• Cycle to Work scheme
• Referral programme
• Sick pay
• Free parking

Safeguarding

National Star is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All successful applicants will be subject to pre-employment checks, including an Enhanced DBS check.