Spares Sales Co-ordinator

Tandem Personnel; Diss; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Company pension scheme

Job summary

Tandem Personnel is recruiting an organised and proactive Spares Sales Coordinator to join an established engineering business near Diss. This role combines sales administration, customer service and engineering support, handling spare parts enquiries, quotations and coordinating orders with customers, suppliers and internal teams.

Ideal candidates will have experience in sales coordination or engineering support, strong communication and organisational skills, and good IT proficiency (Word,

Qualifications

• Experience in sales coordination or engineering support is preferred.
• Strong communication and customer service abilities.
• Ability to manage competing priorities.
• Proficiency in MS Word, Excel, and Outlook.
• Familiarity with an MRP system is advantageous.

Responsibilities

• Manage spare parts enquiries and quotations.
• Coordinate orders from enquiry to dispatch.
• Maintain customer and order records in the MRP system.
• Liaise with suppliers to source components.
• Develop spare parts sales opportunities.
• Provide engineering support alongside sales team.

Skills

Communication skills

Customer service

Organisational skills

Multitasking

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Progress Plus

Job description

We are currently recruiting an organised and proactive Spares Sales Coordinator to join an established engineering business based near Diss.

This is a varied, customer-facing role, combining sales administration, customer service and engineering support. You will be responsible for managing spare parts enquiries, preparing quotations and coordinating orders, working closely with customers, suppliers and internal engineering, operations and sales teams.

Key Responsibilities

• Managing customer enquiries and developing strong customer relationships.
• Preparing quotations, following up on enquiries and processing sales orders.
• Liaising with suppliers to source suitable components at competitive prices.
• Coordinating spare parts orders from initial enquiry through to dispatch.
• Preparing recommended critical spares lists for customer projects.
• Identifying opportunities to develop and increase spare parts sales.
• Maintaining accurate customer and order records using the company's MRP system.

The Ideal Candidate

• Previous experience in a sales coordination, spares, sales administration or engineering support role, ideally within an engineering or manufacturing environment.
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to manage competing priorities.
• Good IT skills, including Microsoft Word, Excel and Outlook.
• Experience using an MRP system would be advantageous, particularly Progress Plus.
• A proactive approach, good attention to detail and the confidence to liaise with customers and suppliers.

What's on Offer?

• Company pension scheme.
• Monday to Friday 8.30am-5.00pm (40 hours)

If you have experience in sales coordination, spare parts or engineering administration and are looking for your next opportunity within an established engineering business, we'd love to hear from you.