SPAR Thropton - Store Supervisor

James-Hall-; Thropton; On-site; GBP 15,473,000 - 20,631,000; Part time

Job summary

James Hall Stores in the United Kingdom are seeking a Supervisor to oversee daily store operations and lead a motivated team. This role is permanent part-time, 24 hours per week, with a focus on delivering excellent customer service and maintaining store standards.

You will support the Store Manager in absence, lead by example on service, health and safety, and keep audits and procedures up to date, while staying flexible with hours to meet business needs.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer service orientation and a friendly approach.
• Ability to delegate tasks and motivate others.
• Flexible with working hours.

Responsibilities

• Lead and motivate your team to deliver outstanding customer service.
• Take responsibility for the store in the absence of the Store Manager and/or Assistant Manager.
• Lead by example to ensure all store standards, including customer service, health & safety, and food hygiene, are maintained.
• Updating and maintaining store audits and administrative procedures.

Skills

Team leadership

Customer service

Health & safety

Store audits

Tools

POS system

Job description

Contract Type: Permanent / Part Time Hours of work: 24 hours per week

About the Role

Our Supervisors are a key part of managing our stores and leading our teams. We’re looking for people who can create an environment where colleagues are supported, motivated, and able to perform at their best.

Here’s What You Can Expect to be Doing

As a Supervisor, you’ll be involved in a wide range of responsibilities that keep the store running efficiently and the team performing at their best, including:

• Leading and motivating your team to deliver outstanding customer service
• Taking responsibility for the store in the absence of the Store Manager and/or Assistant Manager
• Leading by example to ensure all store standards, including customer service, health & safety, and food hygiene, are maintained
• Updating and maintaining store audits and administrative procedures

A Few Things About You

Being a Supervisor requires you to balance several responsibilities at once. We need someone who can support the Store Manager, inspire the team, and ensure daily operations run smoothly. Our ideal person would also:

• Be enthusiastic, committed, and self-motivated
• Have experience delegating tasks and motivating a team
• Be customer-focused, remaining helpful and friendly in all situations
• Have a flexible approach to working hours