SPAR Nafferton - Store Supervisor

James-Hall-; Hull and East Yorkshire; On-site; GBP 22,000 - 28,000; Full time

Job summary

James-Hall- is seeking a Store Supervisor to lead our team, foster a supportive, motivated environment, and keep the store running smoothly when the Store Manager is absent. You’ll drive customer service and uphold store standards.

The ideal candidate is enthusiastic, self-motivated, experienced in delegating tasks, friendly with customers, and flexible about working hours to cover various shifts.

Qualifications

• Experience leading a team in a retail or hospitality environment.
• Strong customer service focus and ability to resolve issues.
• Knowledge of health & safety and food hygiene standards.
• Experience maintaining store audits and administrative procedures.

Responsibilities

• Leading and motivating your team to deliver outstanding customer service
• Taking responsibility for the store in the absence of the Store Manager and/or Assistant Manager
• Leading by example to ensure all store standards, including customer service, health & safety, and food hygiene, are maintained
• Updating and maintaining store audits and administrative procedures

Skills

Team leadership

Customer service

Health & safety

Food hygiene

Audits

Administration

Delegation

Customer-focused

Job description

Contract Type: Permanent / Full Time

Hours of work: 39 hours per week

About the Role

Our Supervisors are a key part of managing our stores and leading our teams. We’re looking for people who can create an environment where colleagues are supported, motivated, and able to perform at their best.

Here’s What You Can Expect to be Doing

As a Supervisor, you’ll be involved in a wide range of responsibilities that keep the store running efficiently and the team performing at their best, including:

• Leading and motivating your team to deliver outstanding customer service
• Taking responsibility for the store in the absence of the Store Manager and/or Assistant Manager
• Leading by example to ensure all store standards, including customer service, health & safety, and food hygiene, are maintained
• Updating and maintaining store audits and administrative procedures

A Few Things About You

Being a Supervisor requires you to balance several responsibilities at once. We need someone who can support the Store Manager, inspire the team, and ensure daily operations run smoothly. Our ideal person would also:

• Be enthusiastic, committed, and self-motivated
• Have experience delegating tasks and motivating a team
• Be customer-focused, remaining helpful and friendly in all situations
• Have a flexible approach to working hours