Spa Therapy Supervisor — Lead & Develop Team (Maternity)

Hiddenwell; Hoar Cross; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Complimentary use of the leisure andSP

Up to 20% target led commission on产品销售

Free staff canteen which provides avar

Job summary

Hoar Cross Hall is seeking a Therapy Supervisor for a maternity cover to lead the therapy team on the floor and ensure exceptional service. You will supervise therapists, uphold brand standards, and support daily spa operations while maintaining guest satisfaction and retail performance.

The role requires NVQ Level 3 Beauty Therapy, at least 2 years of experience, and strong leadership. This is a full‑time maternity cover with varied shifts and excellent staff benefits.

Qualifications

• NVQ Level 3 Beauty Therapy qualification.
• Minimum 2 years' experience in spa or beauty therapy.
• Excellent leadership, communication, and organisational skills.
• Right to work in the UK; visa sponsorship not available.

Responsibilities

• Lead and supervise the therapy team on the floor.
• Ensure treatment standards and company policies are followed.
• Support reception duties and guest check-in/check-out.
• Carry out weekly Duty Manager shifts.
• Drive retail product recommendations and sales.
• Maintain cleanliness and stock levels in therapy areas.

Skills

Supervising Experience

Customer Service

Communication

Education

NVQ Level 3 Beauty Therapy

Job description

Hoar Cross Hall is seeking a Therapy Supervisor for a maternity cover to lead the therapy team on the floor and ensure exceptional service. You will supervise therapists, uphold brand standards, and support daily spa operations while maintaining guest satisfaction and retail performance.

The role requires NVQ Level 3 Beauty Therapy, at least 2 years of experience, and strong leadership. This is a full‑time maternity cover with varied shifts and excellent staff benefits.