Spa Therapist, Malmaison

Hotel Du Vin; Newcastle; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a dedicated Spa Therapist to join their team. This role involves delivering exceptional spa treatments and maintaining a high standard of service in a luxurious environment. You will build lasting client relationships while achieving retail targets and ensuring a pristine spa atmosphere. With a focus on career development and employee wellness, this opportunity offers numerous benefits, including discounted stays and health plans. If you're passionate about hospitality and eager to grow in a supportive team, this position is perfect for you.

Benefits

Discounted Staff Room Rates

Friends and Family Room Rate

Dining Discounts

Fully Funded Apprenticeship Programmes

High Street Discounts

Cycle to Work Scheme

Healthcare Cash Plans

Referral Schemes

Professional Uniform

Employee Assistance Programme

Qualifications

• Passion for delivering high-quality spa treatments.
• Experience in client relationship management and hospitality.

Responsibilities

• Perform a variety of TEMPLESPA treatments to a high standard.
• Supervise the team and maintain spa standards.
• Welcome clients and manage bookings professionally.

Skills

TEMPLESPA treatments

Client relationship management

Hospitality

Team supervision

Retail sales

Education

Spa Therapy Certification

Tools

Spa computer system

Job description

Spa Therapist required for our popular Spa

Rate of Pay / Hours

Contract

Location

Relax and enjoy providing a Zen experience for every guest.

You will be required to maintain and develop client relationships and deliver levels of service that consistently exceed the expectations of our guests. As a Spa Therapist, you will be passionate about delivering treatments and excellent hospitality to our clients. You will also be eager to learn about our products, TEMPLESPA, and gain experience in a high-end Spa.

Main Duties

1. Carrying out a range of TEMPLESPA treatments to a high standard
2. Maintaining the standards of the Spa by supervising the team
3. Welcoming clients into the Spa for their treatments in a 5* manner
4. Booking clients on the Spa computer system and handling phone calls
5. Achieving retail targets
6. Building a regular client base
7. Ensuring treatment rooms and the Spa are kept clean and tidy to a high standard

Additional Benefits

In addition to competitive pay, we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality, with rooms from £65 per night.
• Discounted Friends and Family Room Rate with 50% off the best available rate.
• 35% off your bill when dining in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes to support your career development.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme – save up to 40% on bikes.
• Healthcare Cash Plans – dental, optical, medical, and more from £5/month.
• Referral schemes earning up to £1500.
• A professional uniform.
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, Mental Health Awareness, and more.
• Wagestream for instant access to earned wages.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast.
• Support for neurological conditions through The Brain Charity.
• Employee Assistance Programme – free, confidential advice 24/7.

Sustainability Goals

• 100% renewable electricity, mainly from Wind Farms.
• Recycling at least 70% of hotel waste.
• Eco-friendly cleaning systems and enzyme-based kitchen products.
• Volunteer days for sustainable charities.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion, sexual orientation, or age.