Spa Therapist

Solent Hotel & Spa; Whiteley; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Gratuities paid monthly

Stream wage access

28 days annual leave (rising to 33)

Health cash plan

Gym & Spa access with discounted spa

Weekend bonus £2 per hour

Employee discounts on F&B & Accommod.

Employee Assistance Programme

Enhanced maternity/paternity pay

Apprenticeships available

Pension & Life assurance

Bespoke training programmes

Engaging & supportive work environment

Job summary

Solent Hotel & Spa in Whiteley, between Portsmouth and Southampton, is seeking a qualified Spa Therapist who is passionate about spa and beauty. You will deliver beauty and massage treatments to hotel and spa guests, maintain the treatment areas, and provide exceptional service.

A four-star hotel with an award-winning spa, this role requires good communication with staff and guests, a hospitable and multitasking attitude, and a commitment to high standards.

Qualifications

• NVQ Level 3 or BTEC National Diploma in Beauty Therapy is preferable.
• NVQ Level 2 with massage accreditations or pursuing Level 3 in Holistic & Wellbeing Therapy may be considered.
• Experience with different brands is beneficial; full training will be provided.

Responsibilities

• Carry out beauty and massage treatments for hotel and spa guests.
• Maintain treatment area to a high standard at all times.
• Provide exceptional customer service and share product knowledge.
• Create a warm, welcoming environment for guests.

Skills

Customer service

Communication

Teamwork

Hospitality

Education

NVQ Level 3 or BTEC National Diploma in Beauty Therapy

NVQ Level 2 with massage accreditations or Level 3 in Holistic & Wellbeing Therapy

Job description

We need a qualified Spa Therapist, who is passionate about the spa and beauty industry and committed to delivering the highest standard of customer care. Your day to day;

• Carrying out fantastic beauty and massage treatments for our hotel and spa guests
• Ensuring treatment area is maintained to a high standard at all times
• Providing exceptional customer service
• Sharing product knowledge and advice
• Creating a warm and welcoming environment for our guests

An NVQ Level 3 or BTEC National Diploma in Beauty Therapy would be preferable, we may consider those with an NVQ level 2 with additional massage accreditations accreditations or a desire to complete a Level 3 in Holistic and Wellbeing Therapy. We use a range of products so experience with different brands would be beneficial although not essential as full training will be provided.

You will need to have a good rapport with other staff and guests and be able to effectively communicate on all levels. A passion for health and beauty is essential and experience in a similar role would be an advantage. Being able to multi-task is a must, you will need to offer warm hospitality to our spa members and hotel guests whilst delivering the highest standard of treatments.

A four star hotel featuring an award winning spa, rosette restaurant, business facilities and comfy bedrooms, Solent Hotel & Spa is perfectly located between Portsmouth and Southampton. With so much to offer to guests no two days are the same, whether hosting weddings, wine tastings or simply weekends away, a dedicated team are on hand to make sure everyone that visits the Solent wants to return. Owned by Daniel Thwaites, Solent Hotel & Spa is perfect for someone looking for a supportive work environment in a busy hospitality venue, on the edge of the Solent.

Our spa is open 7 days a week so weekend work is part of the job. In return, we are offering a rewarding role with scope for career progression along with:

• Gratuities paid monthly
• Stream - the ability to withdraw up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan
• Complimentary use of the hotel Gym & Spa with discounted Spa treatments
• £2 per hour bonus when working on a Saturday and/or Sunday
• Generous employee discounts on Food, Beverage & Accommodation across our beautiful Hotels and Inns across the country
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Pension & Life assurance
• Bespoke training programmes accessible to all
• An engaging & supportive work environment