Spa Therapist – Elite Guest Wellness & Service

Solent Hotel & Spa; Whiteley; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Gratuities paid monthly

Stream wage access

28 days annual leave (rising to 33)

Health cash plan

Gym & Spa access with discounted spa

Weekend bonus £2 per hour

Employee discounts on F&B & Accommod.

Employee Assistance Programme

Enhanced maternity/paternity pay

Apprenticeships available

Pension & Life assurance

Bespoke training programmes

Engaging & supportive work environment

Job summary

Solent Hotel & Spa in Whiteley, between Portsmouth and Southampton, is seeking a qualified Spa Therapist who is passionate about spa and beauty. You will deliver beauty and massage treatments to hotel and spa guests, maintain the treatment areas, and provide exceptional service.

A four-star hotel with an award-winning spa, this role requires good communication with staff and guests, a hospitable and multitasking attitude, and a commitment to high standards.

Qualifications

• NVQ Level 3 or BTEC National Diploma in Beauty Therapy is preferable.
• NVQ Level 2 with massage accreditations or pursuing Level 3 in Holistic & Wellbeing Therapy may be considered.
• Experience with different brands is beneficial; full training will be provided.

Responsibilities

• Carry out beauty and massage treatments for hotel and spa guests.
• Maintain treatment area to a high standard at all times.
• Provide exceptional customer service and share product knowledge.
• Create a warm, welcoming environment for guests.

Skills

Customer service

Communication

Teamwork

Hospitality

Education

NVQ Level 3 or BTEC National Diploma in Beauty Therapy

NVQ Level 2 with massage accreditations or Level 3 in Holistic & Wellbeing Therapy

Job description

Solent Hotel & Spa in Whiteley, between Portsmouth and Southampton, is seeking a qualified Spa Therapist who is passionate about spa and beauty. You will deliver beauty and massage treatments to hotel and spa guests, maintain the treatment areas, and provide exceptional service.

A four-star hotel with an award-winning spa, this role requires good communication with staff and guests, a hospitable and multitasking attitude, and a commitment to high standards.