Spa Beauty Therapist

Bannatyne Group; Leicester; On-site; GBP 18,000 - 28,000; Full time

Benefits offered by this job

Complimentary lunch or breakfast

Flexible schedule

28 days annual leave increases with 10

Free gym membership

Complimentary gym membership for a 2nd

Discounted Spa Treatments - 30%

Discounted Spa Goods - 20% Elemis

Discounted Meals and Beverages - 50%

Career & Personal Development training

Mental Health, Well-Being and EAP

Length of Service Awards

Staff Awards and Bonuses

Discounted entertainment and shopping

Job summary

Bannatyne Group in Leicester is seeking a dedicated Spa Therapist to deliver exceptional spa experiences and top-quality treatments in our wellness facilities. You will perform massages, facials, manicures and pedicures tailored to each guest’s needs.

Maintain cleanliness, build strong client relationships, and promote spa services to boost guest satisfaction. Flexibility to work weekends is essential; opportunities for progression and ongoing training are available.

Qualifications

• NVQ Level 2 Beauty Therapy or equivalent.
• Strong interpersonal and communication skills.
• Genuine passion for health, wellness and customer service.
• Ability to work flexible hours, including weekends/holidays.
• Desirable NVQ Level 3 Beauty Therapy or progress towards.

Responsibilities

• Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' needs.
• Provide professional, high-quality service to ensure a relaxing experience for all clients.
• Maintain cleanliness and proper use of spa equipment.
• Build and maintain client relationships to encourage repeat visits.
• Promote spa services, offers and products based on consultations.
• Stay updated with industry trends to enhance skills.
• Adhere to all company health and safety guidelines.

Skills

Interpersonal skills

Customer focused

Passion for wellbeing

Flexible hours

Education

NVQ Level 2 Beauty Therapy

NVQ Level 3 Beauty Therapy (desirable)

Job description

Do you have a passion for wellness and a talent for providing exceptional spa treatments? Bannatyne Group, a leading name in the health and wellness, is seeking a dedicated Spa Therapist to join our team and deliver unforgettable experiences to our guests.

Our Perks

• B-fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30%
• Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

A typical day in the life of a Spa Therapist

• Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs.
• Provide professional, high-quality service to ensure a relaxing and rejuvenating experience for all clients.
• Ensuring the proper use of spa equipment and maintaining high standards of cleanliness.
• Build and maintain strong client relationships, encouraging repeat visits and referrals.
• Assist in promoting spa services, special offers and products to enhance the guest experience based on consultations.
• Stay informed about the latest industry trends and techniques to continuously enhance your skills.
• Adhering to all company health and safety guidelines.

Requirements and Qualifications

• Have an NVQ Level 2 Beauty Therapy qualification or equivalent.
• Have strong interpersonal and communications skills and a customer focused attitude.
• A genuine passion for health, wellness and customer service.
• The ability to establish rapport, build trust and demonstrate credibility.
• Ability to work flexible hours, including weekends and holidays.
• There is an opportunity to further develop by completing a L3 Beauty Therapy qualification.
• It would be desirable if you had knowledge of ELEMIS products and treatments along with previous experience as a Spa Therapist or in a similar role. It would also be beneficial if you had a NVQ Level 3 Beauty Therapy qualification or equivalent, or be working towards or willing to work towards.