Spa Therapist

Loughview Leisure; Templepatrick; In loco; GBP 1.515.000 - 2.066.000; Tempo pieno

Vantaggi offerti da questo lavoro

Complimentary meals on duty

Personal development programmes

Team Member Travel Program with hotel/

28 days annual leave

Free on-site parking

Descrizione del lavoro

Loughview Leisure Group is seeking a Spa Therapist to join the team at Doubletree by Hilton Templepatrick, delivering luxurious spa journeys and guest service in our treatment rooms and hydro area. You will work alongside a passionate spa team, perform a range of facial and body treatments, and contribute to sales and guest satisfaction while upholding the highest standards of hygiene and professionalism.

Flexible working patterns including weekends are available to support work-life balance and

Competenze

• NVQ Beauty Therapy Level 2/3 or equivalent.
• Excellent customer service with a guest-focused mindset.
• Team player with strong communication and interpersonal skills.
• Flexibility to work evenings, weekends and bank holidays.
• Willing to complete a pool responder course.

Mansioni

• Anticipate and exceed guest expectations while maintaining a calm, courteous and professional demeanour.
• Deliver luxurious spa journeys including facial and body treatments and massages.
• Provide comprehensive aftercare and ensure a memorable spa visit.
• Handle cash and payments accurately and efficiently.
• Adhere to health, safety and hygiene standards across all spa operations.
• Collaborate with other hotel departments to enhance the guest experience.

Descrizione del lavoro

Spa Therapist

Join the dedicated team at Loughview Leisure Group, operating the luxurious Spa at Doubletree by Hilton Templepatrick, where we craft idyllic journeys to pure calmness and serenity. We are seeking passionate and skilled Spa Therapists who are eager to deliver unparalleled guest service within our state-of-the-art treatment rooms, exclusive spa menu, and private hydro area.

This is more than a job; it's an opportunity to be part of a team committed to providing truly luxurious spa experiences. We offer flexible working patterns, including weekend shifts, to support your work-life balance.

What we are looking for:

• A recognised Beauty Therapy qualification (Level 3 or equivalent).
• A minimum of one year's previous experience within the beauty or spa industry.
• A positive and professional demeanour with exceptional communication and interpersonal skills.
• A genuine commitment to delivering exceptional guest service.
• Impeccable grooming standards.
• Adaptability to diverse guest needs and spa operations.
• The ability to thrive both independently and as part of a collaborative team.

We can offer you:

• A competitive hourly rate.
• Complimentary meals whilst on duty.
• Access to personal development programmes designed to support your career progression.
• Exclusive Team Member Travel Program: Enjoy discounted hotel nights and 50% off food and beverages (subject to individual outlets).
• 28 days annual leave, including bank holidays.
• Free on-site parking.

Loughview Leisure Group is an Equal Opportunities Employer.

About the role

As a Spa Therapist, you will play a pivotal role in creating an unrivalled experience for our members, hotel guests, and spa visitors. You will be instrumental in making a positive and lasting impression, ensuring every guest journey is transformative.

Your key responsibilities will include:

• Anticipating and exceeding guest expectations, maintaining a calm, courteous, and professional demeanour at all times.
• Curating and delivering exceptional spa journeys, ensuring each guest enjoys a truly memorable and indulgent experience.
• Warmly welcoming and providing comprehensive aftercare to all clients, ensuring a holistic and memorable spa visit.
• Performing a range of luxurious facial and body treatments, massages, and beauty services with precision and care.
• Proactively contributing to achieving spa sales targets through expert product recommendations and service enhancements.
• Managing cash and payment transactions accurately and efficiently.
• Adhering to all departmental policies and procedures, ensuring a seamless and professional spa operation.
• Upholding the highest standards of health, safety, and hygiene across all spa operations.
• Maintaining a high standard of personal appearance and hygiene.
• Collaborating effectively with other hotel departments to enhance the overall guest experience.

About the company

A Tapestry of Exquisite Stays

Required Criteria

• NVQ Beauty Therapy Level 2, 3 or equivalent
• Excellent customer service skills with a customer focused mindset
• Work well within a team
• Great communication & interpersonal skills
• Strong work ethic with a ‘can do attitude’
• Goes above and beyond for clients and their needs
• Confident in building relationships with your clients and recommending products to increase secondary review
• Flexible and available to work evenings, weekends and bank holidays where required
• Be willing to carry out a pool responder course

Desired Criteria

• Previous Spa experience desirable
• Indian Head Massage

Skills you'll need