Spa Therapist

TN United Kingdom; Telford; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a passionate Spa Therapist to join their team in a beautiful 4-star hotel. This role offers a clear development pathway, access to a variety of training opportunities, and the chance to enhance guest experiences through expert spa treatments. You will be part of a supportive environment that values diversity and inclusion, with perks like free health club membership and discounts across multiple services. If you're looking to grow your career in a vibrant setting, this opportunity is perfect for you.

Benefits

Elemis uniform provided

15% retail commission

Free health club membership

Discounts across golf

Family & Friends discounts

Support with training & qualifications

Employee Assistance Program

Refer a friend scheme

FREE parking

Qualifications

• NVQ Level 3 (or equivalent) beauty/spa qualification required.
• Previous experience as a Spa Therapist is desirable but not essential.

Responsibilities

• Create relaxing experiences for guests with various treatments.
• Sell retail products and upsell additional treatments.

Skills

Spa Treatments

Customer Service

Sales Skills

Elemis Knowledge

Nail Treatments

Education

NVQ Level 3 in Beauty/Spa

Job description

Social network you want to login/join with:

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development opportunities available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• And much more!

What will I do?

Create a relaxing experience for guests, whether they are attending as hotel guests or on a spa break. Deliver a variety of treatments and, using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer, as well as upselling or booking guests in for additional treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

NVQ Level 3 (or equivalent) beauty/spa qualification.
Previous experience as a Spa Therapist is desirable, not essential.
Elemis & Jessica Nails knowledge and experience would be a bonus!

Curious to find out more?

The Telford Hotel, Spa & Golf Resort is located in Telford and is a 4-star, 114-bedroom property. Our hotel overlooks the Ironbridge Gorge with an 18-hole golf course. Dining options include the 1779 restaurant, Gorge bar & lounge, and we offer afternoon tea, private dining, and meeting and event spaces. Leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate your needs.

The QHotels Collection also supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.