Spa Therapist

TN United Kingdom; Crewe; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a passionate Level 3 Spa Therapist to join their team. This role offers a clear development pathway and opportunities for professional growth, including support for training and qualifications. You will create memorable experiences for guests while delivering a variety of treatments and promoting retail sales. With perks like free health club membership and discounts across a prestigious hotel collection, this position is perfect for those looking to enhance their career in a supportive and dynamic environment.

Benefits

Elemis uniform provided

15% retail commission scheme

Free health club membership

Discounts across The QHotels Collection

Family & Friends discounts

Support with training & qualifications

Access to Employee Assistance Program

Refer a friend scheme

FREE parking

Qualifications

• Experience in delivering spa treatments and guest relaxation.
• Knowledge of Elemis products is a plus.

Responsibilities

• Create a relaxing experience for guests with various treatments.
• Upsell additional treatments and promote retail sales.

Skills

Spa Treatments

Customer Service

Retail Sales

Elemis Products Knowledge

Education

NVQ Level 3 Beauty/Spa Qualification

Job description

Social network you want to login/join with:

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development opportunities
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• And much more!

What will I do?

Create a relaxing experience for guests, whether they are attending as hotel guests or on a spa break. Deliver a variety of treatments using your expertise, advise on the best products, and promote retail sales. Upsell or book guests for additional treatments. Attend regular training sessions with Elemis Ambassadors to hone your skills.

Is this the role for me?

NVQ Level 3 (or equivalent) beauty/spa qualification.
Previous experience as a Spa Therapist is desirable but not essential.
Knowledge and experience with Elemis & Jessica Nails would be a bonus!

Curious to find out more?

Crewe Hall Hotel & Spa is located just outside Crewe, featuring 117 bedrooms, a restaurant, terrace bar, afternoon tea, private dining, and event spaces. Facilities include a gym, pool, sauna, steam room, two tennis courts, and an Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and is committed to diversity, inclusion, and equal opportunities. If you require reasonable adjustments during the recruitment process, please let us know.

We also support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.