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Spa Therapist, Malmaison

TN United Kingdom

Birmingham

On-site

Full time

2 days ago
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Job summary

An established industry player is seeking a Spa Weekend Therapist to join their popular spa in Birmingham. This role offers the opportunity to create a relaxing and rejuvenating experience for guests while delivering high-quality treatments. The ideal candidate will be passionate about hospitality, eager to learn, and committed to building lasting client relationships. With a focus on exceptional service, you will play a key role in maintaining the spa's high standards and achieving retail targets. Join a dynamic team that values personal development and offers generous benefits, making this position not just a job, but a rewarding career path.

Benefits

Discounted Staff Room Rates
Discounted Friends and Family Room Rate
35% off dining
Fully funded Apprenticeship programmes
High Street Discounts
Cycle to work scheme
Healthcare Cash Plans
Referral schemes
Complimentary stays on anniversaries
Employee Assistance Programme

Qualifications

  • Passionate about delivering high-quality spa treatments.
  • Experience in client relationship management and hospitality.

Responsibilities

  • Carry out TEMPLESPA treatments to a high standard.
  • Supervise team and maintain spa standards.
  • Welcome clients and manage bookings professionally.

Skills

Spa Treatments
Client Relationship Management
Hospitality
Team Supervision
Retail Target Achievement

Education

Spa Therapy Certification

Tools

Spa Computer System

Job description

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Rate of Pay / Hours: £12.50 per Hour plus Generous Company Benefits, Training & Development / 16 Hours per Week - Weekend Therapist

Type of Contract: Permanent

Location: Birmingham

Spa Weekend Therapist required for our popular Spa

Relax and enjoy providing a Zen experience for every guest.

You will be required to maintain and develop client relationships and deliver levels of service that consistently exceed the expectations of our guests. As a Spa Therapist you will be passionate about delivering treatments and amazing hospitality to our clients. You will be keen to learn about the products; TEMPLESPA and gain experience in a high end Spa.

Main Duties:

  • Carrying out a range of TEMPLESPA treatments to a high standard
  • Maintain the standards of the Spa by supervising the team
  • Welcoming clients into the Spa for their treatments in a 5* manner
  • Booking in clients on Spa computer system and taking phone calls
  • Achieving retail targets
  • Building a regular client base
  • Ensuring treatment rooms and the Spa are kept clean and tidy to a high standard

In addition to competitive rates of pay we offer:

  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
  • Discounted Friends and Family Room Rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros
  • Fully funded Apprenticeship programmes that support you in developing your career
  • High Street Discounts on a range of high street shops, experiences, holidays and much more
  • Cycle to work scheme – save up to 40% on a wide range of bikes
  • Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
  • Referral schemes that pay up to £1500 (just for getting your mates jobs!)
  • A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
  • We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
  • We work with Wagestream giving instant access to your pay as it’s earned.
  • We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
  • We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
  • Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals:

  • 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
  • We recycle a minimum of 70% of the waste from our hotels.
  • We have moved to a chemical-free cleaning system in our bedrooms and public areas.
  • Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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