Spa Therapist

Canary Wharf - Spa; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Third Space in London’s Canary Wharf Club is seeking a Spa Head Beauty Therapist who is warm, welcoming and capable of guiding the team to deliver outstanding spa experiences. You will engage with guests, supervise treatments, and ensure the space remains pristine for every appointment.

The role requires a Level 3 Beauty Certificate, experience in guest service, and willingness to train in all offered treatments.

Qualifications

• Must have Level 3 Beauty Certificate.
• Experience dealing with guests and offering treatments.
• Willing to undertake further training in all treatments available.
• Understand the spa daily figures to hit targets in treatments and retail.
• Maintain high standards of hygiene within the spa.
• Must offer all treatments we have available.
• Able to attend member evenings or special functions as required.
• Have good knowledge and understanding of skin.
• Deep tissue massage trained.
• Must be able to perform intimate wax (female only).

Responsibilities

• Stock taking and inputting into our system.
• Leading a successful team and ensuring they are doing their daily duties.
• Training team members where needed.
• Motivating the team with targets.

Skills

Guest services

Team leadership

Treatment knowledge

Hygiene standards

Education

Level 3 Beauty Certificate

Job description

Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way. This is our space.

Our beautiful and contemporary spa within our Canary Wharf Club offers a tranquil and relaxing atmosphere for our customers, but also provides a positive environment to work in. As a Spa Head Beauty Therapist, it's important to be both warm and welcoming when engaging and building relationships with customers, as well the direct team to ensure that an encouraging and optimistic culture is sensed throughout the Spa. A Spa Head Beauty Therapist will provide various beauty treatments such as ladies intimate waxing, manicures, pedicures amongst other offerings.

As well as being a customer-facing role, you will also be required to roll-up your sleeves and ensure that the Spa and stations are always clean and clear throughout the service and that the cleaning is performed to a high standard.

Skills and attributes required:

• Must have Level 3 Beauty Certificate
• Needs to have experience in dealing with guests and offering treatments
• Must be willing to take further training in all treatments available
• Understand the spa daily figures to hit targets in treatments and retail
• Maintain high standards of hygiene within the spa
• Must offer all treatments we have available
• Able to attend member evenings or special functions as and when required and help out as requested
• Have good knowledge and understanding of skin
• Deep tissue massage trained
• Must be able to perform intimate wax (female only)

Duties to include:

• Stock taking and inputting into our system
• Ensuring team members are motivated with targets
• Training team members where needed
• Leading a successful team and ensuring they are doing their daily duties

Hours and days per week

40 hours over 5 days, including weekend work

We are looking for a proficient communicator, with both strong written and verbal skills so that day-to-day tasks of providing informed consultations on Spa offerings, booking in appointments to carrying out proficient treatments appears seamless for the customer.