Spa Therapist

Park Hyatt; Greater London; On-site; GBP 31,000 - 36,000; Full time

Benefits offered by this job

12 complimentary nights a year across–

Job summary

Park Hyatt London River Thames is seeking an experienced Spa Therapist to deliver bespoke treatments in a luxury setting along the River Thames. You will guide guests through consultations, tailor therapies, and support retail product recommendations to enhance wellbeing.

Join a renowned Hyatt property delivering exceptional guest experiences, with opportunities for ongoing training and career progression within Hyatt Hotels worldwide.

Qualifications

• Proven experience in a spa therapist role is essential.
• Knowledge of a range of spa techniques and guest preferences.
• Understanding of health and safety regulations in spa environments.

Responsibilities

• Perform high-quality spa treatments including massages, facials, and body therapies.
• Recommend personalised treatments and products to enhance wellness and drive retail sales.
• Provide attentive service from consultation to post-treatment care for guest comfort.

Skills

Spa treatments

Guest care

Retail upsell

Education

Level 3 Diploma Facial, Body Treatments & Massage (ITEC/NVQ/CIBTAC/CITY & GUILDS)

Level 3 Diploma Facial Electrical Treatments (ITEC/NVQ/CIBTAC/CITY & GUILDS)

Level 3 Diploma Body Electrical Treatments (ITEC/NVQ/CIBTAC/CITY & GUILDS)

Job description

Organization - Park Hyatt London River Thames

Summary

Salary: £31,080 + Service Charge + Commission on targeted retail and treatments

About Park Hyatt London River Thames

Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline. The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London’s landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences.

Duties And Responsibilities Related To The Spa Therapist Role

• Administer a variety of high-quality spa treatments, including massages, facials, body wraps, and other therapeutic services, tailored to meet guests' needs and preferences
• Recommend personalized treatments and products to enhance their overall wellness experience and promote retail sales.
• Provide attentive and personalized service throughout the guest's spa journey, from initial consultation to post-treatment care, ensuring their comfort, satisfaction, and relaxation are prioritized.
• Stay updated with the latest trends, techniques, and developments in the spa industry through ongoing training and education. Incorporate new skills and knowledge into treatments to provide guests with innovative and effective spa experiences.

About You

Proven experience in a similar role is essential as is extensive knowledge of various spa techniques, coupled with a deep understanding of guest preferences and health and safety regulations. One of the following qualifications is highly advantageous:

• Level 3 Diploma Facial, Body Treatments & Body Massage - (ITEC/NVQ/CIBTAC/CITY & GUILDS)
• Level 3 Diploma Facial Electrical Treatments - (ITEC/NVQ/CIBTAC/CITY & GUILDS)
• Level 3 Diploma Body Electrical Treatments - (ITEC/NVQ/CIBTAC/CITY & GUILDS)

Benefits Of The Spa Therapist Role Include

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Uniform provided and laundered complimentary
• Free meals on duty in our colleague restaurant
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune's 100 Best Companies to Work For.

At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.