Spa Therapist

RBH; Greater London; On-site; GBP 25,000 - 32,000; Part time

Benefits offered by this job

Discounted hotel rates

Birthday leave

Maternity/Adoption leave

Course sponsorship

30% F&B discount

Refer a Friend

Flexible working

Wagestream pay

Life Insurance

Employee Assistance Programme

Wellness events

Free meals on duty

Job summary

RBH Hospitality Management is hiring a Spa Therapist for Crowne Plaza London Docklands in East London. The role involves delivering high-quality treatments in a relaxing setting, maintaining the treatment space, and ensuring guest wellness.

We seek at least 1 year of spa experience, beauty qualifications (ITEC/CIBTAC/CIDESCO or NVQ3), and excellent English communication. Competitive benefits accompany flexible, on-site work at the hotel.

Qualifications

• At least 1 year of spa experience.
• ITEC, CIBTAC, CIDESCO or NVQ level 3 or equivalent in beauty treatments and massage.
• Strong English communication and immaculate grooming standards.

Responsibilities

• Offer high-quality professional treatments in a serene environment.
• Prepare, clean and restock the treatment room.
• Ensure exceptional customer service and wellness for guests.
• Handle special guest requests with empathy and discretion.

Skills

Spa experience

Verbal communication

Customer service

Education

Beauty qualification (ITEC/CIBTAC/CIDESCO or NVQ3)

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Nestled in the vibrant heart of East London’s Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike.

Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you’re looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!

Our Benefits

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional days leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF SPA THERAPIST AT OUR HOTEL - 24 hours per week

What you'll be doing...

• Offering high quality professional treatments in a serene and relaxing environment
• Perform prep work and properly clean and restock the treatment room.
• Ensure exceptional customer, always considering the wellness needs and concerns of our guests.
• As a Spa Therapist you will handle special requests from guests, including preferences for therapists and treatment methods, as well as show intuition and empathy, especially when guests are celebrating special occasions.

What We Need From You

• Previous experience in a Spa - at least 1 year, as a beauty therapist performing a wide range of treatments
• Qualifications- ITEC, CIBTAC, CIDESCO or NVQ level 3 or equivalent qualification in all beauty treatments and massage including deep tissue massage and electrical facial and body treatments.
• Knowledge of treatments, contra-indications and skincare retail sales is desirable
• Strong verbal communication skills – English is the primary language used in our hotel.
• Immaculate personal grooming standards

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact [e-mail]