Spa Therapist

THE CAPITOL KEMPINSKI HOTEL SINGAPORE; Glasgow; On-site; GBP 22,000 - 28,000; Full time

Job summary

A luxury hotel in Glasgow is looking for a Spa Therapist to provide high-standard spa treatments and ensure a welcoming environment for guests. Candidates should have relevant massage certifications, strong multitasking abilities, and experience in a fast-paced luxury setting.

Qualifications

• Knowledge of herbal therapy, body treatments and facials.
• Previous experience in a 5 star/luxury hotel preferred.

Responsibilities

• Perform spa treatments to a high standard.
• Maintain hygiene and cleanliness of treatment rooms.
• Ensure delivery of bespoke services to all guests.

Skills

Good communication skills

Multitasking

Calm under pressure

Education

Relevant certificates in Massage services

First Aid and CPR certificate

Tools

Spa machines and equipment

Job description

Job Description:

• Perform spa treatments to a high standard according to the spa's standard operating procedures and policies
• Ensure delivery of bespoke services to all guests in the Spa and Fitness Centre
• Ensure the highest level of comfort and service, and create a genuine, warm and welcoming environment for our guests
• Knowledgeable about retail products related to specific menu treatments and their benefits, and able to make recommendations thereafter, confident in dealing with guests’ requests and queries
• Provide proper documentation to the Spa Manager, to ensure that commissions are generated properly and retail sales are accurately tracked
• Maintain hygiene and cleanliness of treatment rooms
• Refer and abide by the spas standard operational procedures, policies and form manuals, comply with all company policies
• Any other duties that may be delegated by the management through the Spa Manager

Requirements:

• Relevant certificates in Massage services
• First Aid and CPR certificate (an advantage)
• Previous experience in a 5 star/luxury hotel will be good
• Knowledge of herbal therapy, body treatments and facials
• Knowledge in operating Spa machines and equipments
• Good communication skills
• Able to work in a fast paced environment and can multitask
• Ability to remain calm and composed under pressure