Spa Therapist

jobs24.co.uk; Altrincham; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits at a premier wellness spa, seeking a skilled Beauty Therapist to join their team. In this role, you will deliver exceptional spa treatments, provide personalized homecare programs, and ensure a welcoming environment for guests. With a commitment to high customer service standards, you'll play a key role in enhancing client satisfaction. The spa offers a structured and supportive environment with ample training and development opportunities. Join a team that values diversity, empathy, and making a difference in the lives of others. This is your chance to thrive in a fulfilling career where wellness and beauty intersect.

Benefits

32 days holiday (increasing to 38 after five years)

Access to a pension scheme

Company sick pay

24/7 access to a GP

Confidential counselling and employee assistance programs

Heavily discounted fitness memberships

Access to perks and discounts program

Free fitness membership

Qualifications

• Proven track record in customer service and treatment standards.
• Must hold NVQ Level 3 in Beauty Therapy or equivalent.

Responsibilities

• Perform spa treatments and provide homecare programmes.
• Handle reception duties and supervise spa sessions.

Skills

Customer Service

Spa Treatments

Consultation Skills

Sales Skills

Education

NVQ Level 3 in Beauty Therapy

Job description

The Cove Spa will offer a range of wellness experiences, including 9 heat experiences, a relaxation room, a dedicated nail bar, and four treatment rooms. An exciting opportunity for a Beauty Therapist has arisen, and under the guidance of the Spa Manager, you will be required to ensure that all operational procedures, codes of conduct, and standards of appearance are adhered to. In this role, you will be responsible for:

1. Performing spa treatments
2. Providing guests with homecare programmes
3. Consultations
4. Explaining services to guests
5. Reception duties
6. Supervising spa sessions
7. Any point of sales including retail
8. Checking in and checking out of all guests in a professional manner.

Our ideal candidate must have a proven track record of achieving high levels of customer service, treatment standards, and client satisfaction. Please note an NVQ Level 3 in Beauty Therapy or equivalent is required. The ideal candidate will embody the Trafford Leisure Values of Making a Difference, being Open and Honest, Valuing Diversity, and bringing Energy & Empathy into all ways of working.

Compensation and Benefits:

• £13 an hour
• A structured, supportive environment with training and development opportunities.
• 32 days holiday, increasing to 38 days after five years (inclusive of bank holidays).
• Access to a pension scheme and company sick pay.
• Health and wellness benefits, including:
• 24/7 access to a GP.
• Confidential counselling and employee assistance programs.
• Heavily discounted fitness memberships for you and your family.
• Access to a perks and discounts program.
• Free fitness membership, saving you up to £450 annually.