Spa Supervisor

Champneys; Wilmslow; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Health and wellness incentives

Digital fitness programmes

Discounted stays for you and family

Complimentary Spa Day on probation

Job summary

Champneys invites applications for a Spa Supervisor to join our health and wellbeing focused team. You will support the Spa Manager to run the treatment department, mentor staff, uphold standards and drive sales targets.

This role requires NVQ Level 3 in Beauty and preferably previous Spa supervision. You will ensure guest schedules run smoothly, deliver exceptional service and present a polished, welcoming environment.

Qualifications

• Minimum NVQ Level 3 in Beauty.

Responsibilities

• Assisting the Spa Manager to ensure the smooth running of the treatment department and provide effective professional management to your team with regards to training, standards and reaching sales targets.
• With guest satisfaction at the forefront of what we do, you will ensure guest schedules are suitable and extra care is taken at all times.
• You will ensure your team are trained to the highest standard, and are there to assist our guests with any needs they may have throughout their visit with us and ensure they leave wanting more!
• You will ensure high standards of presentation and cleanliness are maintained at all times and that your team are supported in achieving their retail and treatment sales targets as set.

Education

NVQ Level 3 in Beauty

Job description

Contract: Full Time
Salary: Salary on application

Our passion is health and wellbeing and we know our therapists and spa are at the heart of that vision, with that in mind we proudly have exceptional training journeys for all our therapists. We have in house trainers that are there to ensure our therapists reach their full potential and progress with us, you support the senior spa team with this and be ambassador for this development.

We offer state of the art facilities within all of our resorts and hotels, boasting modern and stylish Spa’s.
As a Spa Supervisor you will be responsible for;

• Assisting the Spa Manager to ensure the smooth running of the treatment department and provide effective professional management to your team with regards to training, standards and reaching sales targets.


• With guest satisfaction at the forefront of what we do, you will ensure guest schedules are suitable and extra care is taken at all times.


• You will ensure your team are trained to the highest standard, and are there to assist our guests with any needs they may have throughout their visit with us and ensure they leave wanting more!


• You will ensure high standards of presentation and cleanliness are maintained at all times and that your team are supported in achieving their retail and treatment sales targets as set.

We require you to be qualified in the following:

• Minimum NVQ Level 3 in Beauty


• Spa Supervisor experience desired but not essential


• Good overall standard of education

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives


• Digital fitness programmes


• Nutrition guides and recipes


• Self-Guided meditation


• Champneys experiences (such an overnight stay or an ultimate spa day experience)


• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.


• In house social media connecting our Champneys Family


• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.


• Motivating, rewarding and engaging colleague events.


• Discounted stays for you, your friends and family at any of our properties.


• Complimentary Spa Day on completion of your probationary period.


• 50% discount on all Champneys products.


• Great discounts on our partner products Elemis and Clarins.


• Discounted membership to our exceptional health clubs.


• Merlin Entertainments Attraction.


• Introduce a friend incentive.


• Long Service celebrations.


• Free parking [Eastwell Manor, Forest Mere, Henlow, Mottram Hall, Springs, Tring and the College only].

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