Spa Receptionist

Edwardian Hotels London; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

Edwardian Hotels London is seeking a Spa Receptionist for its Spa and Health Club at The Edwardian Manchester. The role involves various responsibilities, including opening and closing the spa, managing stock levels, and providing exceptional customer service. This position offers a chance to develop a career in hospitality within a supportive and rewarding work environment, complemented by a generous benefits package.

Benefits

Career development opportunities

28 days’ holiday including Bank Holidays

Complimentary meals provided daily

Uniforms provided as per role requirement

Discounts on accommodation, food, and beverage

Qualifications

• Previous Spa or Health Club experience is required.
• Good computer skills and telephone manner are necessary.
• Good level of spoken and written communication is required.

Responsibilities

• Responsible for Opening/Closing Procedures.
• Check stock levels frequently and report low stock.
• Promote and sell the services of The Spa Centre.

Skills

Customer Service

Attention to Detail

Communication

Job description

Join the UK’s most dynamic collection of hotels and restaurants

At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.

At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for a Spa Receptionist to join our stunning Spa and Health Club at The Edwardian Manchester, A Radisson Luxury Collection Hotel.

Overview

• An Amazing opportunity to join our Spa team at The Edwardian Manchester Hotel as a Spa Receptionist.
• The role of Spa Receptionist is responsible for Opening/Closing Procedures when on duty.
• As a Spa Receptionist you will be responsible for checking stock levels frequently and reporting low stock levels.
• You are also expected to set the highest standard at all times in professionalism, appearance and attitude as expected.
• Promote and sell the services of The Spa Centre and maximise the potential of all sales.
  
  

About You

• Previous Spa or Health Club experience is required or an interest in developing a career within this field.
• Proven track record of achieving outstanding levels of personal and departmental targets in order to meet and exceed expectations whilst delivering outstanding attention to detail and precision.
• As a Spa Host you must be able to demonstrate good computer skills and telephone manner.
• A good level of spoken and written communication is required.
  
  

Our Benefits Package

• Career development opportunities in a wide range of training programmes.
• 28 days’ holiday per annum including Bank Holidays.
• Complimentary hot meals, salad bar and beverages provided daily.
• Uniforms provided as per the role requirement.
• Preferential accommodation rates for all Edwardian Hotels for hosts, friends and family.
• Discounts on food and beverage in all Edwardian restaurants, bars, and spas.
  
  

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.