Spa Receptionist

The Nici; Bournemouth; On-site; GBP 20,000 - 26,000; Full time

Job summary

The Nici Hotel in Bournemouth seeks a Spa Receptionist to enhance guest experiences at their luxury spa. This role involves welcoming guests, managing bookings, and promoting spa services in a vibrant hotel environment. Join a team dedicated to exceptional hospitality and personal career growth.

Benefits

Excellent progression opportunities

Hotel stay and Food and Beverage discounts

Meals included whilst on duty

Qualifications

• Friendly and outgoing personality.
• Passion for service excellence.
• Knowledge of spa reservations systems is an advantage.

Responsibilities

• Welcoming guests and members to the spa.
• Making spa bookings and upselling treatments.
• Conducting show rounds and general reception duties.

Skills

Customer Service

Communication

Service Excellence

Job description

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Think...Beach Club meets Spa Resort. The newly refurbished Nici Hotel Bournemouth is looking for the best and brightest in the hospitality industry!

Since its launch in summer 2022, THE NICI is already being recognised as one of the UK’s most exciting new hotel concepts, with accolades including The Times Top 100 Places to Stay - ‘Best Seaside Hotel for 2023’. Set on an enviable spot on the South Coast, with £20m investment so far, THE NICI has transformed Bournemouth’s accommodation landscape with 88 luxury bedrooms, many with spectacular sea views, garden hot tub suites, buzzing South Beach Restaurant & Bar, outdoor terrace and indoor cinema, as well as inspiring meeting and events spaces.

Be part of a fun, welcoming and inclusive team, where you can thrive and build your own career in a vibrant and exciting environment.

The role…

We have a superb opportunity for a Spa Receptionist to join the team. As Spa Receptionist your duties will include welcoming guests and members to the spa, making spa bookings, upselling treatments and spa products, show rounds and general day to day spa reception duties. You will have a friendly and outgoing personality and a passion for service excellence. Knowledge of spa reservations systems would be a distinct advantage, although not essential as full training will be given.

What’s in it for you….

At The NICI we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:

• Excellent progression opportunities

• Individual and bespoke career and progression pathways

• Competitive salary across all roles

• Unique on the job training and development with an opportunity for internal promotions within any of our properties.

• Hotel stay and Food and Beverage discounts

• Access to an exciting benefits and discount platform

• Meals included whilst on duty

If you feel you have the skills and ambition we are looking for to join The NICI, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!