Ward Host

Serco; Southampton; On-site; GBP 10,000 - 40,000; Part time

Job summary

Serco is seeking a 'Ward Host' at University Hospital Southampton, where you'll play a pivotal role in delivering meal services to patients as part of a dedicated catering team. This position involves taking orders, providing high-quality hospitality, and ensuring exceptional customer service. With a focus on hygiene and safety, the role is crucial in enhancing patient experiences while offering diverse shift patterns and career development opportunities.

Benefits

Contributory pension scheme

25 days annual leave plus bank holidays

Employee Assistance Programme

Training and coaching opportunities

Access to discounts on various services

Qualifications

• Good numeracy and literacy skills.
• Experience in food service or catering is preferred.
• Understanding of hygiene and safety in food handling.

Responsibilities

• Take orders and deliver meals to patients.
• Provide excellent customer service and care.
• Interact positively with patients daily.

Skills

Customer Service

Numeracy

Literacy

Job description

Serco Southampton, England, United Kingdom

Join or sign in to find your next job

Join to apply for the Ward Host role at Serco

Serco Southampton, England, United Kingdom

2 days ago Be among the first 25 applicants

Join to apply for the Ward Host role at Serco

Get AI-powered advice on this job and more exclusive features.

Ward Host Assistant

University Hospital Southampton, SO16 6YD

Various Shifts Available:

Monday – Friday 0730 – 1400 hours

Monday – Friday 1400 – 1900 hours

Monday – Friday 1330 – 1930 hours

Monday – Friday 1430 – 1900 hours

Salary - £12.36 Per Hour Plus Serco Benefits.

Here at Serco, we are looking for Ward Hosts to join our team at University Hospital Southampton. Our Ward Hosts work as part of the Ward Patient Catering team, ensuring high quality hospitality service is provided. They are responsible for taking orders and delivering a meal and drinks service, providing excellent customer service and care to patients. Meals are ordered using an electronic ordering system, and then prepared by the hospital kitchens and sent down to each ward to be delivered by the team.

Ward Host Assistant

University Hospital Southampton, SO16 6YD

Various Shifts Available:

Monday – Friday 0730 – 1400 hours

Monday – Friday 1400 – 1900 hours

Monday – Friday 1330 – 1930 hours

Monday – Friday 1430 – 1900 hours

Salary - £12.36 Per Hour Plus Serco Benefits.

Here at Serco, we are looking for Ward Hosts to join our team at University Hospital Southampton. Our Ward Hosts work as part of the Ward Patient Catering team, ensuring high quality hospitality service is provided. They are responsible for taking orders and delivering a meal and drinks service, providing excellent customer service and care to patients. Meals are ordered using an electronic ordering system, and then prepared by the hospital kitchens and sent down to each ward to be delivered by the team.

Working as a ward host is highly rewarding, please see the video testimonials in the below link to experience a 'day in the life of a Ward Host.

https://youtu.be/A0EbbL_H_a4

About You

You will have a good level of numeracy and literacy skills, including reading and writing. Ideally, you will have worked within a food service environment or catering industry, and you must understand the importance of hygiene and safety and special diet awareness.

Strong customer service skills are a key part to this role, not only will you be serving food and beverages to the patients, but you will be interacting with them on a day-to-day basis. Positive communication can make a patient’s day that little bit brighter, so we need passionate and enthusiastic ward hosts on our team!

This is a physically demanding role, and the post holder will be expected to stand for long periods of time with manual handling involved.

Why Serco

Meaningful and vital work: Working within soft services at Serco means that you’ll play a critical role in ensuring that patients continue to receive the care they need 24/7.

A world of opportunity: It takes a diverse team to support a hospital and we’re big on internal progression. So whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.

Great people: Hospitals are busy places, and your role will see you interact with NHS staff, patients, and of course your supportive team. You will be part of the hospital.

What we offer:

• Up to 6% contributory pension scheme
• 25 days annual leave plus bank holidays
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more
• Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
• A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion
• Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
• Interesting and enjoyable work
• Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
  
  

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Outsourcing and Offshoring Consulting

Referrals increase your chances of interviewing at Serco by 2x

Sign in to set job alerts for “Host” roles.

Hampshire, England, United Kingdom 1 week ago

Event Hosts – Automotive & Lifestyle Events

Southampton, England, United Kingdom 2 days ago

Southampton, England, United Kingdom 2 weeks ago

Whitchurch, England, United Kingdom 1 week ago

Southampton, England, United Kingdom 2 months ago

Southampton, England, United Kingdom 10 hours ago

Chandler's Ford, England, United Kingdom 1 week ago

Portsmouth, England, United Kingdom 3 weeks ago

Bournemouth, England, United Kingdom 1 week ago

Southampton, England, United Kingdom 3 weeks ago

Bournemouth, England, United Kingdom 4 days ago

Denmead, England, United Kingdom 2 days ago

Salisbury, England, United Kingdom 4 weeks ago

Ringwood, England, United Kingdom 6 days ago

Salisbury, England, United Kingdom 4 days ago

Hampshire, England, United Kingdom 1 week ago

Weyhill, England, United Kingdom 10 hours ago

Southampton, England, United Kingdom 3 weeks ago

Ferndown, England, United Kingdom 5 days ago

Southampton, England, United Kingdom 1 week ago

Southampton, England, United Kingdom 1 week ago

Southampton, England, United Kingdom 3 weeks ago

Senior Stylist - Southampton - Jo Malone London - John Lewis / 37.5hrs / 5 days

Southampton, England, United Kingdom 1 month ago

Portsmouth, England, United Kingdom 1 week ago

Bournemouth, England, United Kingdom 1 day ago

Summer Internship - Assistance Support Case Manager

Summer Internship - Assistance Support Case Manager

Retail Advisor, 20 hrs, 6 M FTC, Isle of Wight

Isle Of Wight, England, United Kingdom 2 weeks ago

Curdridge, England, United Kingdom 1 month ago

Bournemouth, England, United Kingdom 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.