Spa Guest Services Assistant

Allscreens Nationwide Ltd; Wyboston; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Team Member Discount

Perkbox access

Free meal while at work

Referral scheme £300

Team Member Parties

Job summary

Wyboston Lakes Resort is seeking a Spa Guest Services Assistant to join the Fabulous Y Spa team. You’ll support guest journeys across Drift Inn Guest Services and Bistro, delivering a positive, memorable spa experience.

Shifts include evenings and weekends, totaling 18 hours weekly, with on-site operations from 8:30am to 9:00pm on a rota. A busy, high-volume environment requires organisation and strong attention to detail.

Qualifications

Responsibilities

• Fully opening and closing the spa safely completing all legal paperwork.
• Health and safety checks i.e. hourly walk round safety checks, pool safety and rescue and water chemistry.
• Linen management, ordering, counting, bringing clean in, removing soiled linen.
• Cleaning and tidying the spa so it is always immaculate, floors, lockers, relax rooms, clearing tables and spa garden.
• Hosting the guests in Sound Wave Lounge and Hydromassage and Mind body space.
• Deep cleaning on close up.
• Liaising with the Duty Manager in the Drift Inn with any challenges.

Job description

Spa Guest Services Assistant

Company: Wyboston Lakes Resort

Salary: £13.31

Hours: Part-time

Location: Wyboston, MK44 3AL

Working pattern: On-site

Job type: Permanent

Posting date: 29 Jul 2026

Closing date: 28 Aug 2026

Summary

An excellent opportunity has arisen to join our Fabulous Y Spa Team as a Spa Guest Services Assistant. You’ll be working closely with Drift Inn Guest Services and Bistro Team to ensure guests have a positive and memorable spa experience.

The spa is open Monday to Sunday and team hours are earliest 8.30 am and latest 9.00pm on a rota basis.

The role is 18 hours a week mostly evenings and weekends , working flexibly on any day of the week over 4 days.

About this role…

A Spa Guest Services Assistant is looking after every aspect of the guest Journey at Y Spa; we are a volume business and can have 50 guests per session so organisation and attention to detail are key.

This includes

Fully opening and closing the spa safely completing all legal paperwork

Health and safety checks i.e. hourly walk round safety checks, pool safety and rescue and water chemistry, first on seen at accidents

Linen management, ordering, counting, bringing clean in, removing soiled linen

Cleaning and tidying the spa so it is always immaculate, floors, lockers, relax rooms, clearing tables and spa garden

Hosting the guests in Sound Wave Lounge and Hydromassage and Mind body space

Deep cleaning on close up

Liaising with the Duty Manage in the Drift Inn with any challenges

Being a family-owned business, our people are what make Wyboston Lakes, and we want to make sure all our teams are happy at work.

Here is a snippet of all the great benefits we offer and that you would be entitled to for this role:

Christmas Day and Boxing Day Off

3 Team Member Parties a year- Spring, Summer and Winter

Apprenticeships - the opportunity to learn and earn at the same time

Team Member Discount on golf, food, drink, bedrooms

Team Member Referral Scheme worth £300

Free Meal Whilst at Work

Access to Perkbox which gives you discounts on over 200 brands and shops nationwide from supermarket shops, cinema, and days out, just to name a few...

Team Member Christmas Santa Lunch, Christmas Presents and Christmas Party

We are committed to fostering a diverse, inclusive, and equitable workplace where everyone feels valued, respected, and supported. We believe that embracing different perspectives and backgrounds makes us stronger as a team and better in the service we provide. We welcome applications from everyone regardless of race, ethnicity, disability or background and are proud to be an equal opportunity employe

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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