Spa Experience Host

Center Parcs; Tetford; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Free day passes

Staff discounts

Bonus scheme

Friendly team

Career development

Job summary

Center Parcs’ Aqua Sana Forest Spa at Elveden Forest is hiring a Spa Experience Host for a part-time role. You’ll greet guests warmly, answer queries, help run the spa, and support bookings with the spa system.

You’ll lead wellness sessions, maintain high standards, and work early mornings, evenings, weekends and bank holidays while enjoying staff benefits and development opportunities.

Qualifications

• Clear communicator with strong organisation and computer skills.
• Experience in spa/beauty industry preferred.
• Able to work mornings, evenings, weekends and holidays.

Responsibilities

• Provide a warm, professional welcome and respond to guest queries.
• Support the smooth operation of the spa and collaborate with the team.
• Maintain high standards across spa areas and report issues when required.
• Lead complimentary wellness sessions and manage bookings using the spa system.

Skills

Communication

Organisation

Customer service

Teamwork

Time management

Problem solving

Tools

Spa system

Job description

Spa Experience Host Aqua Sana Forest Spa, Elveden Forest | £12.87 per hour Bring calm, care and confidence to every guest

As a Spa Experience Host at Aqua Sana Forest Spa, you'll ensure every guest enjoys a smooth, relaxing experience with your warm welcome and commitment to exceptional service.

What you'll be doing

• Provide a warm, professional welcome and respond to guest queries efficiently
• Support the smooth operation of the spa, working collaboratively with the wider team
• Maintain high standards across spa areas, reporting issues when required
• Lead complimentary wellness sessions and manage bookings using the spa system

What's in it for you

• Free day passes and access to leisure facilities (including the spa)
• Discounts on breaks and in our shops and restaurants
• Bonus scheme and recognition rewards
• A supportive, friendly team
• Career development and in-role training

Your working hours

• Part‑time contract
• You will be contracted to work a guaranteed minimum of 60 or 90 hours over a 4‑week period. You may be asked to work additional hours in line with operational requirements
• Early mornings / evenings / weekends & bank holidays

About you

• Clear communicator with strong organisation, attention to detail and computer skills
• Proactive and solution-focused, with experience in similar roles or the beauty industry
• Warm and approachable with ability to build relationships at all levels
• Effective time management, teamwork and use of initiative

Our values

Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values: We care, we're brave, we're determined and we're naturally us.

Working here

Check your route before applying - Elveden Forest (IP24 3TR), isn't easily reached by public transport: Plan Your Journey

Closing date: 10th November 2026

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

At Center Parcs, everyone's welcome.

We recognise that we're all at our best when we're being ourselves.

We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect.

We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging.

We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.