Spa Experience Host - Center Parcs

Futures Job Shop 002; Elveden; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Free day passes

Access to leisure facilities

Discounts on breaks and in shops/rests

Bonus scheme

Career development training

Job summary

Center Parcs Elveden Forest is seeking a Spa Experience Host for Aqua Sana Forest Spa. You will welcome guests, support spa operations and maintain high standards while delivering exceptional service.

The role includes leading wellness sessions and handling bookings through the spa system, with a fixed part-time schedule and a guaranteed 60 or 90 hours over a 4‑week period. You will join a supportive team, enjoy access to leisure facilities, and benefit from staff perks and a bonus scheme as

Qualifications

• Experience in similar roles or the beauty industry is desirable.
• Strong communication and organizational skills are essential.
• Friendly, proactive and able to build relationships with guests.
• Good time management and ability to work as part of a team.

Responsibilities

• Provide a warm, professional welcome and respond to guest queries efficiently.
• Support the smooth operation of the spa, collaborating with the wider team.
• Maintain high standards across spa areas and report issues when required.
• Lead complimentary wellness sessions and manage bookings using the spa system.

Skills

Clear communication

Organization

Customer service

Attention to detail

Computer skills

Teamwork

Time management

Proactive

Solution oriented

Job description

Center Parcs Elveden Forest is a unique holiday resort set within 400 acres of beautiful Suffolk forest, offering exceptional conference and meeting facilities alongside recreational activities

We are recruiting for a Spa Experience Host for our renowned Aqua Sana facility

Bring calm, care and confidence to every guest

As a Spa Experience Host at Aqua Sana Forest Spa, you'll ensure every guest enjoys a smooth, relaxing experience with your warm welcome and commitment to exceptional service.

What you'll be doing

• Providing a warm, professional welcome and respond to guest queries efficiently
• Supporting the smooth operation of the spa, working collaboratively with the wider team
• Maintaining high standards across spa areas, reporting issues when required
• Leading complimentary wellness sessions and manage bookings using the spa system
• Part‑time contract
• You will be contracted to work a guaranteed minimum of 60 or 90 hours over a 4‑week period. You may be asked to work additional hours in line with operational requirements

Skills required

• Clear communicator with strong organisation, attention to detail and computer skills
• Proactive and solution‑focused, with experience in similar roles or the beauty industry
• Warm and approachable with ability to build relationships at all levels
• Effective time management, teamwork and use of initiative
• Free day passes and access to leisure facilities (including the spa)
• Discounts on breaks and in our shops and restaurants
• Bonus scheme and recognition rewards
• A supportive, friendly team
• Career development and in‑role training

Closing Date

The closing date for this job offer is on 10/11/2026

West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.