Spa Experience Host

Center Parcs; Warminster; On-site; GBP 103,000 - 110,000; Part time

Benefits offered by this job

Free day passes

Discounts on breaks

Shop/restaurant discounts

Bonus scheme

Career development

Job summary

Center Parcs is seeking a Spa Experience Host for Aqua Sana Forest Spa, Longleat Forest. You will warmly greet guests, respond to queries, and help ensure a relaxing spa experience with attentive service.

You will support daily operations and maintain high standards across the spa areas. You will lead complimentary wellness sessions and manage bookings via the spa system, contributing to a welcoming, efficient guest journey.

Qualifications

• Experience in spa or beauty industry.
• Strong communication and customer service mindset.
• Proactive and solution-focused approach.
• Able to work flexible hours including weekends and holidays.

Responsibilities

• Provide a warm, professional welcome and respond to guest queries efficiently.
• Support the smooth operation of the spa, collaborating with the team.
• Maintain high standards across spa areas and report issues when required.
• Lead complimentary wellness sessions and manage bookings using the spa system.

Skills

Clear communication

Organisational skills

Attention to detail

Computer skills

Tools

Spa management system

Job description

Spa Experience Host Aqua Sana Forest Spa, Longleat Forest | £12.87per hour Bring calm, care and confidence to every guest As a Spa Experience Host at Aqua Sana Forest Spa, you'll ensure every guest enjoys a smooth, relaxing experience with your warm welcome and commitment to exceptional service.

What you'll be doing

• Provide a warm, professional welcome and respond to guest queries efficiently
• Support the smooth operation of the spa, working collaboratively with the wider team
• Maintain high standards across spa areas, reporting issues when required
• Lead complimentary wellness sessions and manage bookings using the spa system

What's in it for you

• Free day passes and access to leisure facilities (including the spa)
• Discounts on breaks and in our shops and restaurants
• Bonus scheme and recognition rewards
• A supportive, friendly team
• Career development and in-role training

Your working hours

• Part-time contract
• You will be contracted to work a guaranteed minimum of 75 or 80 hours over a 4-week period. You may be asked to work additional hours in line with operational requirements
• This role includes early mornings, evenings, weekends and bank holidays

About you

• Clear communicator with strong organisation, attention to detail and computer skills
• Proactive and solution-focused, with experience in similar roles or the beauty industry
• Warm and approachable with ability to build relationships at all levels
• Effective time management, teamwork and use of initiative

Our values

Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values: We care, we're brave, we're determined and we're naturally us.

Working here

Check your route before applying - Longleat Forest (BA12 7PU), isn't easily reached by public transport: Plan Your Journey

Closing date:

16th October 2026

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.