SPA Essential Therapist

Corinthia London; Greater London; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

29 paid holidays per annum

Complimentary dry cleaning of uniform

Complimentary meals on duty

Season ticket loan

Wellbeing program discounts

Job summary

Corinthia London is dedicated to delivering an exquisite spa experience. The Essential Therapist role focuses on facial treatments and deep tissue massages while upholding 5* client care in a luxury environment.

You will advise aftercare and prepare products for sale at reception, promoting ongoing treatment plans and cross-selling other spa services across the property.

Qualifications

• Recognised beauty therapy qualification (NVQ Level 3 / BTEC in Beauty Therapy, CIDESCO, etc.).
• Experience performing facial treatments and deep tissue massages.
• Strong desire to learn and develop a career within luxury hospitality.
• Flexibility to work varied hours.
• Good level of written and spoken English.
• Exceptional customer care skills.
• Empathy for guests and colleagues.
• Ability to work under pressure.
• Pride and attention to detail in work.
• finest personal presentation and professional demeanour.
• Confidence and professionalism when interacting with high-profile guests.

Responsibilities

• Deliver exceptional treatments including facial treatments and deep tissue massages.
• Provide 5* client care in line with Corinthia London standards.
• Suggest aftercare recommendations and prepare products at reception for purchase.
• Encourage guests to return and cross-sell other spa services.

Skills

Facial treatments

Deep tissue massage

Customer care

English language

Work under pressure

Attention to detail

Professional presentation

Guest interaction with high-profile

Flexibility to work varied hours

Education

Beauty therapy qualification (NVQ Level 3 / BTEC in Beauty Therapy, CIDESCO etc.)

Job description

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.

If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.

ABOUT THE ROLE

The Essential Therapist is responsible for delivering exceptional treatments (including Facial treatments & Deep Tissue Massages) and 5* client care to all our guests, in line with both Corinthia London and our partnered brand standards.

Our Therapists also ensure aftercare recommendations are made at the end of every treatment, linked with client concerns, and offer to prepare products at reception for purchase. They encourage guests to return to the spa by recommending ongoing treatment programs and cross-selling other business centres in the spa.

ABOUT YOU

• Recognised beauty therapy qualification (e.g. NVQ Level 3 / BTEC in Beauty Therapy, CIDESCO etc.),
• Experienced performing Facial treatments and deep tissue massages
• A strong desire to learn and develop a career within luxury hospitality
• Flexibility to work varied hours
• Good level of written and spoken English
• Exceptional customer care skills
• Empathy for your guests and colleagues
• Ability to work under pressure
• Pride and attention to detail in your work
• The finest personal presentation
• Distinctive, professional and warm personality
• Confidence & professionalism when interacting with high profile guests

ABOUT CORINTHIA

Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London’s elegant, uplifting grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.

OUR PROMISE TO YOU

We understand what is important to our colleagues and our benefits offering was tailored with this in mind.

• Highly competitive salary
• 29 paid holidays per annum (inc. bank/public holidays)
• Complimentary dry cleaning of uniform
• Complimentary meals on duty
• Extensive recognition programs and length of service awards
• Season ticket loan

Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:

• Access to Employee health and wellbeing programme
• Mental health and wellbeing workshops
• Discounted Salon, Spa, Food and Beverage and accommodation rates
• Discounted gym membership
• Discounts across our portfolio of international hotels

We will invest in you the same way you do it with us and provide you with access to:

• Complimentary English classes
• Corinthia inspired gifts for special occasions
• Enhanced maternity and paternity pay

ELIGIBILITY

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.