Spa Attendant - Spa

Bvlgari Hotel London; City of Westminster; On-site; GBP 21,000 - 27,000; Full time

Job summary

Bvlgari Hotel London is seeking a Spa Attendant to support day-to-day spa operations and maintain the highest standards of cleanliness across guest areas.

This hands-on role requires pride in organisation and service, while contributing to a seamless, luxurious guest experience in a prestigious Knightsbridge setting.

Qualifications

• Maintain cleanliness, presentation and hygiene standards across spa areas.
• Welcome and assist guests in a professional and courteous manner.
• Flexible to work a range of shifts including evenings, weekends and holidays.

Responsibilities

• Maintain cleanliness, presentation and hygiene standards across all male spa facilities, changing rooms, relaxation areas, treatment rooms and fitness areas.
• Ensure spa amenities, towels and guest supplies are replenished and available at all times.
• Carry out regular inspections of spa areas and report maintenance or housekeeping needs.
• Welcome and assist guests in a professional and courteous manner, responding to enquiries and directing them appropriately.
• Support therapy, fitness and reception teams to ensure a smooth guest experience.
• Assist with opening and closing procedures and contribute to daily spa operations.
• Monitor spa equipment and facilities, reporting faults promptly.
• Respond to guest requests in a timely and professional manner.
• Follow all Health & Safety, hygiene and company policies and procedures.

Skills

Guest service

Teamwork

Communication

Attention to detail

Job description

Located in Knightsbridge on the edge of Hyde Park, Bvlgari Hotel London is recognised for its exceptional standards of service, attention to detail and refined luxury. At the centre of the hotel's wellbeing offering is the Bvlgari Spa, where a calm, immaculate and well-organised environment is essential to the overall guest experience. We are looking for a Spa Attendant to join our Spa team, supporting the day-to-day operation of the spa and ensuring all guest areas are maintained to the highest standard. This is a hands-on role, well suited to someone who takes pride in organisation, consistency and service. This role plays an important part in upholding the overall presentation and smooth running of the spa, with a strong focus on cleanliness, attention to detail and reliability.,

• Maintain cleanliness, presentation and hygiene standards across all male spa facilities, including changing rooms, relaxation areas, treatment rooms and fitness areas
• Ensure all spa amenities, towels, robes and guest supplies are replenished and available at all times
• Carry out regular inspections of spa areas and report or follow up on any maintenance or housekeeping requirements
• Welcome and assist guests in a professional and courteous manner, responding to enquiries and directing them appropriately
• Support therapy, fitness and reception teams to ensure a smooth and consistent guest experience
• Assist with opening and closing procedures and contribute to the efficient day-to-day running of the spa
• Monitor spa equipment and facilities, reporting any faults or concerns promptly
• Respond to guest requests in a timely and professional manner

• Follow all Health & Safety, hygiene and company policies and procedures at all times

  Previous experience within a luxury hotel, spa, health club or hospitality environment is preferred, although not essential

• A genuine interest in guest service and delivering a high-quality experience
• Strong attention to detail, with a commitment to maintaining high standards of cleanliness and presentation
• Good communication and interpersonal skills, with a professional and approachable manner
• A positive, proactive and team-focused attitude
• Ability to work efficiently in a fast-paced environment while remaining organised and composed
• Flexibility to work a range of shifts, including evenings, weekends and public holidays
• A basic understanding of health, safety and hygiene standards

Why Join Bvlgari Hotel London

At Bvlgari Hotel London, you will join a team committed to excellence in every detail. We offer a structured and supportive working environment, with opportunities to gain experience and develop within one of the world's most recognised luxury hospitality brands.