Lux Spa Attendant — Guest Experience

Bvlgari Hotel London; Greater London; Presencial; GBP 21 000 - 27 000; Tempo integral

Resumo da oferta

Located in Knightsbridge on the edge of Hyde Park, Bvlgari Hotel London is recognised for its exceptional standards of service and refined luxury. We are seeking a Spa Attendant to support the day-to-day operation of the spa and ensure guest areas are maintained to the highest standard.

This is a hands-on role that rewards organisation, consistency and service, with a strong focus on cleanliness, attention to detail and reliability to uphold the spa's presentation and guest experience.

Qualificações

• Previous experience within a luxury hotel, spa, health club or hospitality environment is preferred, although not essential.
• A genuine interest in guest service and delivering a high-quality experience.
• Strong attention to detail, with a commitment to maintaining high standards of cleanliness and presentation.
• Good communication and interpersonal skills, with a professional and approachable manner.
• A positive, proactive and team-focused attitude.
• Ability to work efficiently in a fast-paced environment while remaining organised and composed.
• Flexibility to work a range of shifts, including evenings, weekends and public holidays.
• A basic understanding of health, safety and hygiene standards.

Responsabilidades

• Maintain cleanliness, presentation and hygiene standards across all male spa facilities, including changing rooms, relaxation areas, treatment rooms and fitness areas
• Ensure all spa amenities, towels, robes and guest supplies are replenished and available at all times
• Carry out regular inspections of spa areas and report or follow up on any maintenance or housekeeping requirements
• Welcome and assist guests in a professional and courteous manner, responding to enquiries and directing them appropriately
• Support therapy, fitness and reception teams to ensure a smooth and consistent guest experience
• Assist with opening and closing procedures and contribute to the efficient day‑to‑day running of the spa
• Monitor spa equipment and facilities, reporting any faults or concerns promptly
• Respond to guest requests in a timely and professional manner
• Follow all Health & Safety, hygiene and company policies and procedures at all times

Conhecimentos

Guest service

Attention to detail

Communication

Team player

Professional demeanor

Descrição da oferta de emprego

Located in Knightsbridge on the edge of Hyde Park, Bvlgari Hotel London is recognised for its exceptional standards of service and refined luxury. We are seeking a Spa Attendant to support the day-to-day operation of the spa and ensure guest areas are maintained to the highest standard.

This is a hands-on role that rewards organisation, consistency and service, with a strong focus on cleanliness, attention to detail and reliability to uphold the spa's presentation and guest experience.